Hotel Verta partners with Quadriga to provide a top flight guest experience
Luxury hotel group, von Essen hotels has installed Quadriga's Sensiq guest communications portal into its first luxury city-based hotel in London. The sensational Hotel Verta, which opened on 12 September 2010, has selected Quadriga's Sensiq to reinforce its lavish and luxury image via the in-room TV, to its celebrity and presidential clientele, enabling the ultimate guest experience and ensuring every expectation is exceeded.
Hotel Verta is the world's first integrated heliport hotel, allowing guests to arrive in style at the exclusive establishment. Every element of the hotel has been designed to promote a sense of luxury, class and sophistication, mixing old world glamour with classic modernity.
Quadriga worked with Hotel Verta to tailor Sensiq to support their unique brand and state-of-the-art image, and to integrate their own specific content to promote von Essen services and hotel facilities directly on the TV to guests in their rooms. This includes the von Essen shop, the elegant Patrisey Restaurant and the tranquil Spa Verta. In addition to the hotel services, guests can access information about the other hotels in the von Essen group, local information about what's on and what to do in London, as well as a private jet and helicopter charter service – all provided by direct web links.
During their visit, guests benefit from WiFi internet available throughout the hotel as well as in-room wired internet access. Guests can select from a choice of time and speed options to meet their specific needs, ensuring they receive a high quality, reliable service at all times.
Additionally each of Hotel Verta's 70 bedrooms are fitted with bespoke connectivity panels to enable guests to connect their own portable gadgets; such as an iPad, mobile phone and digital camera to the LCD TV's, using Bluetooth technology, further supporting the hotel's high-end image.
Andrew Onraet, creative director at von Essen hotels, explains: "von Essen hotels has historically specialised in traditional country house hotels, and the Hotel Verta is the first establishment in our Metropolitan portfolio. For this reason, we needed a state-of-the-art guest communications solution which reflected the unique design, branding, location and architecture of the hotel. The Quadriga solution was a perfect fit. It is fully customisable, so can be tailored to match the look and feel of the hotel, and we can also use it to promote internal and external services which will be of interest to our high calibre guests."
Marc Budie, technology director at Quadriga adds: "Hotel Verta is slick, stylish and glamorous, and it was essential that it selected an in-room guest communications solution to fully reflect this image. The hi-tech combination of the Sensiq guest communications portal, a flexible internet service throughout the hotel, Bluetooth and the connectivity panels ensures that Hotel Verta can deliver the ultimate guest experience, fully supporting its unique brand image."
The Classic Set, including: Cliveden, Berkshire; The Royal Crescent Hotel in Bath; Lower Slaughter Manor in Lower Slaughter; Ston Easton Park near Bath; Thornbury Castle near Bristol; Sharrow Bay in the Lake District; Buckland Manor in Broadway; Ynyshir Hall in Wales, Amberley Castle in West Sussex and The Samling in Cumbria.
The Country Set which includes: Hunstrete House near Bath; Bishopstrow House, Warminster; Congham Hall in Norfolk; New Park Manor in the New Forest; Lewtrenchard Manor in Devon; The Mount Somerset in Taunton; Washbourne Court in Lower Slaughter; Dalhousie Castle in Bonnyrigg near Edinburgh; The Greenway in Cheltenham, Homewood Park near Bath and Callow Hall in Derbyshire.
The Family Set including: Woolley Grange in Wiltshire; Fowey Hall in Cornwall; Moonfleet Manor in Dorset; The Elms near Worcester and Ickworth Hall in Suffolk.
The Continental Set which consists of Château de Bagnols near Lyon in France.
The Metropolitan Set currently consists of The Forbury Hotel in Reading, Seaham Hall in County Durham and von Essen hotels' brand new riverside hotel in Battersea, London, Hotel Verta.
For information about any of the von Essen hotels, visit: www.vonessenhotels.com
About Quadriga
Quadriga is a guest technology managed service provider with 275 employees operating in the key strategic geographies of North America, Europe, the Middle East and Africa, supporting more than 300,000 guest rooms. At Quadriga, our success is driven and underpinned by our ability to react with speed and agility to client and market needs to enable us to truly realise our values of empowerment, trusting partnerships, customer excellence, entrepreneurship and ownership.
Through an ever-growing portfolio of products, services and content, proprietary to Quadriga or via 'best-in-class' partners, Quadriga provides customers with the flexibility and reassurance that they can obtain a complete and relevant technology solution that meets their business revenue, guest satisfaction and operational efficiency targets, all from a single, global partner.
Quadriga's range of TV and mobile communications platforms, easy-to-use guest Internet solutions, network management, consultancy and delivery services and multimedia content means it can work with its customers to converge today's disparate technologies to create a technology ecosystem that delivers unequalled guest service and hotel operational efficiency.
As the hospitality sector expands globally, Quadriga's global footprint extends across North America, Europe, the Middle East and Africa. This is being achieved through a combination of Quadriga's own operations and a distribution model into selected countries and territories.
The company will continue to leverage its capabilities, its partnerships and deep knowledge of the hospitality sector to create solutions that harness the latest technologies and meet ever evolving customer needs and guest expectations.
For more details on the company visit: www.quadriga.com
Kate Jones
+44 (0)118 988 2992
