ReviewPro Unveils Innovative Way For Hotels To Measure And Improve Guest Satisfaction
"We have completely re-engineered the ReviewPro platform from the ground up to create a product that is vastly richer, more robust and superior in almost every way. Now, our clients have access to an even better set of tools to manage their presence on the social web," said Tim Towle, Director of Product at ReviewPro.
New York, September 21, 2011. Today ReviewPro, the market leader in online reputation management for the hotel sector, announced an all-new version of their social media and review analytics solution. The interface is easier to use and faster than ever before, and includes new reporting tools that provide fresh insights for increasing guest satisfaction and maximizing revenue.
"We have completely re-engineered the ReviewPro platform from the ground up to create a product that is vastly richer, more robust and superior in almost every way. Now, our clients have access to an even better set of tools to manage their presence on the social web," said Tim Towle, Director of Product at ReviewPro.
The thousands of hotels that currently use ReviewPro to profit from social media now have access to the following:
- Better Exporting Capabilities making it easier to cross compare ReviewPro data with existing data like ADR, RevPar or Occupancy
- Expanded Group Views to visualize more data on an individual hotel, group and chain/brand level
- Online Reputation Goal Setting with performance tracking within ReviewPro, including the Global Review IndexTM and Department Indexes
- Improved, faster Review Tracking with additional filters to quickly gain relevant insight into guest comments
- A new Social Media Dashboard giving an enhanced graphical overview and analytics about their social media presence
This new version of ReviewPro is available immediately to all hotels currently using the tool, as well as new clients.