Ctrip and Marriott International Take Next Step in Global Partnership

[Image: Marriott Rewards and Ctrip sign a landmark partnership deal for Chinese travellers: (From left to right - Shaw Ding, Vice President – Hotel Business, Ctrip, Maria Sun, Senior Vice President, Ctrip, Min Fan, Global Chief Executive Officer, Ctrip, Simon Cooper, President & Managing Director, Asia Pacific, Marriott International, Ken Rehmann (Ken Rehmann, Global Officer, Brand Management, Marketing & eCommerce, Marriott International, John Toomey, Vice President – Global Sales, North Asia, Marriott International.]

Marriott Rewards members will soon be able to earn Ctrip points when they stay at any of Marriott International's hotels globally. This partnership is the first of its kind between a global hotel loyalty programme and Ctrip. In addition, Ctrip announced today it has completed the implementation of a real-time global connectivity with Marriott International. It is Ctrip's first real-time XML connectivity with a global hotel chain. Ctrip will have to access Marriott's inventory and rates in real time so customers are able to receive instant reservation confirmation.

"Marriott International is committed to exceptional customer service and Marriott Rewards is an integral part of that customer experience," explained Simon Cooper, President and Managing Director of Marriott International Asia Pacific. "Ctrip is one of the most popular travel agencies in China and is highly regarded by travellers in the country. We believe the co-operation announced today will further strengthen Ctrip's and Marriott International's leadership position in exceptional customer service and will be well received by both Marriott Rewards members and Ctrip users in China."

"Our collaboration will create an all-win scenario that benefits customers, Marriott and Ctrip. Ctrip users are able to make and confirm their bookings with Marriott hotels in a timely fashion. Marriott International adds a quality distribution channel while Ctrip will have a significant boost of its hotel guestroom inventory. The global system connectivity between Ctrip and Marriott highlights the synergies of our scale, technology and service quality. This resonates with Ctrip's long-standing goal of creating value for Chinese travelers," said Fan Min, CEO of Ctrip.

When the programme is fully operational, Ctrip members, who also join Marriott Rewards and designate Ctrip as their earning preference, will receive twenty (20) Ctrip points per USD$1 spent at the following Marriott International brands; Marriott Hotels & Resorts, JW Marriott, Renaissance Hotels, Marriott Vacation Club, The Autograph Collection and EDITION (room rate only).

Members will also be able to receive ten (10) Ctrip points per USD$1 spent (room rate only) at the following brands; AC Hotels by Marriott, Courtyard by Marriott, Fairfield Inn & Suites by Marriott, SpringHill Suites by Marriott, Residence Inn by Marriott, TownePlace Suites by Marriott and Marriott Executive Apartments. Members will also be able to earn twenty (20) Ctrip points per USD$1 spent on room rate only at the Ritz-Carlton hotels, the luxury hotel partner of Marriott Rewards.

In addition, Marriott Rewards members can convert their Marriott Rewards points into Ctrip points the following exchange rates:

Marriott Rewards (Points Ctrip Points)
10,000 (20,000)
20,000 (50,000)
30,000 (100,000)
70,000 (240,000)
125,000 (480,000)

Ctrip's hotel reservation network includes over 50,000 hotels in138 countries and areas worldwide with 50 million registered members, making it the largest in China. Key hotels in China have reserved rooms for Ctrip, therefore it has abundant supply of rooms even in peak season. Ctrip offers the lowest guaranteed price for its hotel booking service - Book hotels in China with Ctrip and if customer finds a lower rate for the same hotel room elsewhere, Ctrip will refund 3 times the price difference.