Hotel Imperial, Haiti Increases Direct Bookings by 20% within a Month of Implementing TripConnect with Hotelogix

Hotel Imperial has been using Hotelogix's cloud based property management system since 6 months and has experienced high efficiency in managing their property. Hotelogix, a premium partner of TripConnect has been empowering small and mid-sized hotels worldwide to attract bookings on the world's largest travel site, TripAdvisor. TripConnect's Review Express feature enables hotels to send automated mails to guests to request reviews on TripAdvisor. It is very easy to integrate TripConnect with Hotelogix's cloud based PMS.

Ms. Lelibeth Duran, Operations Manager, Hotel Imperial, in her interaction with various guests identified that most of the guests checked reviews on TripAdvisor before booking, and there was a need to have a direct presence on the channel to save on the commission fees to OTAs.

"Nowadays, travelers mostly log on to TripAdvisor before booking their hotel. After implementing TripConnect with Hotelogix, I have noticed that the reviews are helping me a lot and many customers choose us. Earlier we would get customers mostly from USA but now we are witnessing a wider reach and have seen an increase in the number of guests visiting us from countries like Turkey, France, South Africa, Italy and UK," says Lelibeth.

Small and mid-sized hotels are increasingly finding ways to increase their online reach in a cost-effective way. Online Distribution Systems and platforms like TripConnect are helping hoteliers globally overcome inventory distribution challenges and enjoy the reach earlier available only to big brands. Hotels of all sizes can bid for TripAdvisor meta search traffic, participate in automated review collection and track return on investment for their campaigns. Through TripConnect, Hotelogix clients can boost their businesses and RevPar numbers by reaching out to more than 260 million unique monthly visitors on the TripAdvisor website.

The benefits maximize when hotels integrate TripConnect with cloud based property management systems like Hotelogix. "The combination of Hotelogix PMS and TripConnect is a powerful tool to increase our hotel bookings. Hotelogix PMS automatically updates all channels with rates and availabilities and the FrontDesk gets updated with bookings in real time. It has increased our bookings by 20% in less than a month," says Ms. Duran.

Mr. Aditya Sanghi, CEO and Co-founder of Hotelogix says, "Hotelogix strives to empower small and mid-sized hospitality businesses globally through niche new age technologies to bring their operations and room distribution at par with the larger hotels. We would like to invite more hotels to experience the advantage TripConnect can bring to their businesses."

Media Contact

Avinash Udayakumar

Senior Digital Marketing Analyst [email protected]