Expert panel announced for first ever in-depth 70-minute ‘HOSPA Spotlight’ shining on ‘Data Insights Revolution’ at HOSPACE 2014 Conference and Exhibition
HOSPACE 2014 – HOSPA's Annual Conference and Exhibition for Hospitality Finance, Revenue Management, IT and Commerce Professionals on 20 November at Sofitel London Heathrow, Terminal 5 – is the largest and most prestigious annual of like-minded hospitality practitioners in the UK
HOSPACE 2014 – HOSPA's Annual Conference and Exhibition for Hospitality Finance, Revenue Management, IT and Commerce Professionals on 20 November at Sofitel London Heathrow, Terminal 5 – is the largest and most prestigious annual of like-minded hospitality practitioners in the UK
The names of the experts to discuss, explore and illustrate 'How the hospitality industry can get the most from the data insights revolution' – the subject of the very first in-depth, 70-minute 'HOSPA Spotlight' session at the Association's forthcoming annual HOSPACE 2014 Conference and Exhibition on 20 November – have been announced.
The very first 70-minute, in-depth 'HOSPA Spotlight' on 'How to get the most from the data insights revolution' will provide a major focal point for the morning sessions at the HOSPACE 2014 Conference and Exhibition at the Sofitel London Heathrow, Terminal 5. It will address one of the biggest challenges currently facing hospitality finance, revenue management and IT practitioners; and will help delegates understand the value of investing in, and applying efforts to, their own information and data. The panel will discuss the real life examples of their experiences to illustrate the value that can be gained from HOSPACE delegates' own business assets. Revenue managers will be seeking out guest behaviours, in terms of booking and spend patterns, whereas finance managers may be looking to their data for researching trends and information primarily on 'cost' behaviour.
This is an area where OTAs, airlines and supermarkets have traditionally led the way in customer relationship management and loyalty schemes. The 'HOSPA Spotlight' session has been designed to help hospitality delegates understand insights from key players in this market, as well as HP – one of the largest players in Big Data analytics and Retail. They will all discuss how to gather and use data more effectively.
Kicking off the afternoon sessions will be a second in-depth, 70-minute 'HOSPA Spotlight', which this time will be shone on 'Hospitality cures for sleepless night anxieties – from fraud and PCI compliance, to OTA commissions, purchasing technology and a new challenge: trading coming OUT of a recession!
"Supported by the latest cutting-edge, interactive technology to ensure full delegate participation –including voting on issues raised – the introduction of the 'HOSPA Spotlight' sessions is extremely exciting and promises to be immensely informative for HOSPACE 2014 participants," said HOSPA Chief Executive Carl Weldon. "They will enable delegates to explore every facet of the biggest issues and developments, presently affecting hospitality finance, revenue management and IT. This fulfils a priority HOSPACE objective of providing information, education and inspiration through innovation, unrivalled networking opportunities, and devising a conference programme that helps enhance delegate skills and knowledge."
For regularly updated information on HOSPACE 2014 (HOSPA Conference and IT Exhibition), visit the HOSPACE 2014 Website at: www.hospace.net . For bookings and further details for HOSPACE 2014, contact the HOSPA Membership and Events Office on telephone: +44 (0) 203 418 8196; or email: [email protected]
Other HOSPACE 2014 highlights:
- Setting the scene for the one-day HOSPACE 2014: the traditionally popular 'HOSPACE Industry Overview' – comprising the latest hotel data again presented by STR Global and PwC, with the addition this year of the latest sales trends for the UK eating-out and drinking-out market by Coffer Peach
- The eagerly awaited HOSPACE annual 'Leaders Panel' discussion which, with the upturn in the economy, will examine – amongst other topics – the key question of 'how is the hospitality industry investing in the future'? Under the expert guidance of Panel Chairman Peter Hancock, Chief Executive, Pride of Britain Hotels, the 'Leaders Panel' will include: Steve Cassidy, Area Vice President, UK & Ireland, Hilton Worldwide, responsible for the company's multi-brand portfolio across the British Isles; Simon Ewins, Business Development and Corporate Responsibility Director, Whitbread Hotels and Restaurants, who is responsible for the roll-out of Whitbread's new high-tech city centre hotels: 'Hub by Premier Inn'; Heiko Figge, Head of private equity company Moorfield Group's hospitality portfolio; and Phil Le-Brun, Senior Director - European Restaurant Solutions at McDonald's Europe Ltd.
- Rounding off HOSPACE 2014's morning sessions: a 'Tourism Council Overview' presented by British Hospitality Association Chief Executive Ufi Ibrahim, who is also Chairman of the Tourism Alliance.
- Afternoon: popular and highly topic industry-specific 'Educational Workshops' programme, which will be linked into the 'HOSPA Spotlight' sessions
- As in previous years, HOSPACE 2014 will be hosting its ever growing exhibition of hospitality technology solutions – providing delegates with a 'one stop shop' to view and interact with the latest and 'best in class' technologies – covering all eventualities for any hospitality business, whether they be start-up, established independent, or multi chain-owned, operations.
- The event's grand finale Gala Dinner – including the signature 'HOSPA Pub Quiz and entertainment' – is one of the traditional social networking highlights of the Conference.