Dolce Hayes Mansion Closes Sales & Catering Deals 96 Percent Faster
Sertifi, an innovative eSignature provider within hospitality, shares that Dolce Hayes Mansion, a world-renowned property for its ideal meeting venue and conference center, gets contracts signed within 12 hours and captures event deposits within one day.
Today, Sertifi announced that Dolce's sales and catering group utilizes its integrated eSignature and payment solution to significantly speed the sales process, while reducing the risk and liability of security data breaches.
CHICAGO – Today, Sertifi announced that Dolce's sales and catering group utilizes its integrated eSignature and payment solution to significantly speed the sales process, while reducing the risk and liability of security data breaches.
Prior to Sertifi, Dolce used a paper-based process to collect and store signed contracts. On average, it took five days for customers to fax back signed contracts. Event deposits weren't paid until three days later and required multiple phone calls requesting payment. The process lacked the ability to track and manage deals.
With Sertifi, Dolce enables customers to conveniently sign and pay at once. Customer credit card payments are processed in a PCI-compliant manner, protecting sensitive cardholder data. Sertifi integrates with Dolce's existing payment gateway to provide a seamless process and easy way to track, report, issue refunds, and charge remaining balances.
"In addition to the shortened sales process and reduced risk of security breaches, Sertifi helps us recognize revenue faster with its scheduled payments feature, track and manage deals across multiple departments, and showcase our commitment to sustainability by reducing paper waste," said John Edwards, Vice President of Information Technology, Dolce Hotels and Resorts.
Webinar Invitation:
Dolce will present on the How to Collect Signed Contracts and Payments within Hours webinar being held on Tuesday, February 17 at 2 p.m. EST. The 30-minute webinar will be presented by Sertifi and Newmarket International, Inc.
About Sertifi
Sertifi provides a complete agreements platform used by tens of thousands of hospitality and travel businesses in more than 155 countries. Brands like Marriott, Topgolf, and AEG Worldwide trust Sertifi to efficiently and securely sign documents, complete payments and credit card authorizations, and exchange virtual card information. With decades of experience in hospitality and travel, Sertifi is building a network that gives guests and travelers across the globe a great experience from the start.