Senior Executives from Hilton, IBM and Mozio discuss Personalization in Travel
On Nov 15 (11AM EST), senior executives from Hilton, IBM and Mozio will be coming together on an EyeforTravel webinar titled ‘Personalization in Travel – Moving Beyond the Buzzword’.
While the concept of personalization has been around forever, the advances in mobile, data science and technology now allows a far greater ability to be able to recognise where the customer is in the travel cycle, provide the right content at the right time while simplifying the process.
In this webinar, EyeforTravel will go beyond the buzzword to see how big brands approach personalization
Speakers sharing their expert insights include:
- Phillipe Garnier, VP Distribution and Partnerships, Hilton
- Steven Punchuk, WW Lead Customer intelligence & Revenue Management at IBM
- Emre Mangir, COO and Co-Founder, Mozio
The top themes being covered at the webinar will include:
- What are the elements of the ecosystem that ensure success for personalization initiatives?
- Leverage your data to compile a truly customer-centric database - utilise effective and relevant messaging to your customers, and successfully bridge that personalization gap
- Create a technology landscape to enable effective personalization
- Connect the data dots to build and create personalized interactions - how can you personalize at scale and what information can you gather to deliver a seamless customer experience?
You can register for the webinar here: https://register.gotowebinar.com/register/277278527115533315
Note: The webinar recording will be sent to all those who register. If you cannot make it to the live webinar but would like to be emailed the recording, please sign up.
If you have any questions, please get in touch with Nikhil ([email protected]).
Nikhil Vijayan
Head of Digital & Content
EyeforTravel
[email protected]
About Reuters Events
Reuters Events is a community where the world’s top online travel brands – from hotels to airlines, online travel agents, cruise, car hire firms and more – come to meet to drive forward growth and innovation in the industry.
We know that working in the turbulent online travel industry is as exciting as it is challenging. In this constantly evolving market place, we appreciate that keeping up with the pace of change can be tough, not to mention time consuming. You need the right information, contacts and strategic insight to succeed.
Established in 1997, by Tim Gunstone, we offer a diverse product portfolio including industry analysis, insights, research, webinars, reports and conferences to suit the needs of our clients.
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