Industry Update
Supplier News20 April 2018

Washington Court Selects KEYPR as Exclusive Guest Experience Technology Partner

Luxury Capitol Hill hotel goes live with the KEYPR platform, bringing the latest guest experience technology to guests and staff

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KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, announced today that its system has been fully deployed at the iconic Washington Court Hotel located in the heart of Washington, D.C.


"We pride ourselves in maintaining the highest service standard, and are committed to delivering a boutique hotel experience with all the modern amenities," said Washington Court's Operations Manager, Greg Askew. "The KEYPR platform is already helping us streamline operations, allowing our team to stay two steps ahead of our guests' evolving needs."

Guests staying at Washington Court now have access to a custom mobile app, digital key, and in-room tablets while staff can manage requests and internal operations via KEYPR's robust Guest Experience Management System (GEMS®). Entirely customizable to each guest's needs, KEYPR's platform makes it easy to seamlessly request hotel services like dry cleaning pick-up, valet, and in-room dining. KEYPR's in-room tablets also offer digital concierge services such as booking restaurant reservations at Washington Court's own Bistro 525 and local tours around the Capitol. Additionally, guests can take advantage of rich content integrations with the Wall Street Journal, iHeart Radio, and more.

"We are thrilled to launch at the Washington Court Hotel, our first hotel in Capitol Hill's Historic District," said KEYPR Co-Founder and SVP Sabir Jaffer. "The hotel is prominently-located, with each room enjoying views of either the Capitol Building, city skyline, or the hotel's glass atrium. We love working with unique properties and giving them a technology solution that bolsters the hotel's charm and elevates all they have to offer guests."


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INTELITY is the global provider of the most advanced hospitality technology platform for the hotel, casino, cruise, and luxury residential markets. INTELITY offers its customers comprehensive, fully integrated solutions to better connect and manage guest experience and staff operations, in a single platform. INTELITY has been named the "Official Mobile and In-Room Technology Provider" by Forbes Travel Guide in 2017, 2018, and 2019, and is used by major hotel groups, including Marriott's Autograph Collection, YOTEL, Proper Hospitality, Frasers Hospitality, Fairmont, and more. For more information or to view current job openings, please visit

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