Washington Court Selects KEYPR as Exclusive Guest Experience Technology Partner
Luxury Capitol Hill hotel goes live with the KEYPR platform, bringing the latest guest experience technology to guests and staff
KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, announced today that its system has been fully deployed at the iconic Washington Court Hotel located in the heart of Washington, D.C.
Guests staying at Washington Court now have access to a custom mobile app, digital key, and in-room tablets while staff can manage requests and internal operations via KEYPR's robust Guest Experience Management System (GEMS®). Entirely customizable to each guest's needs, KEYPR's platform makes it easy to seamlessly request hotel services like dry cleaning pick-up, valet, and in-room dining. KEYPR's in-room tablets also offer digital concierge services such as booking restaurant reservations at Washington Court's own Bistro 525 and local tours around the Capitol. Additionally, guests can take advantage of rich content integrations with the Wall Street Journal, iHeart Radio, and more.
"We are thrilled to launch at the Washington Court Hotel, our first hotel in Capitol Hill's Historic District," said KEYPR Co-Founder and SVP Sabir Jaffer. "The hotel is prominently-located, with each room enjoying views of either the Capitol Building, city skyline, or the hotel's glass atrium. We love working with unique properties and giving them a technology solution that bolsters the hotel's charm and elevates all they have to offer guests."
Vice President of Marketing
INTELITY is an enterprise technology platform that bridges the connection between service industry workforces and their customers, providing service-on-demand to the hotel, casino, and luxury residential markets.
The INTELITY platform is comprised of three key areas: INTELITY Guest, INTELITY Staff, and INTELITY Connect, each addressing common pain points experienced by service industry workforces. The INTELITY platform includes mobile and web apps, mobile key, in-room tablets, casting, as well as a complete cross-platform (desktop and mobile) ticketing and service management solution. INTELITY's platform also offers the most comprehensive collection of discrete integrations with PMS, POS, room controls, locks, spa management, and ticketing systems. INTELITY offers management teams a robust end-to-end solution that touches all areas of the guest and staff journeys, providing full service, full circle.
In 2018, INTELITY merged with KEYPR combining 10 years of hospitality experience with the most advanced hospitality technology on the market. For more information, please visit www.intelity.com.