GrandLife Hotels Selects Revinate as Marketing and Guest Feedback Partner
Revinate to drive guest engagement, satisfaction and personalization across GrandLife’s iconic New York hotel portfolio
San Francisco, Calif. – Revinate, the hospitality industry's leading marketing automation and guest feedback solution, today announced a strategic partnership with GrandLife Hotels. GrandLife selected Revinate to manage marketing communications, online reputation and post-stay surveys for Soho Grand and The Roxy Hotel, both located in Downtown Manhattan.
With the adoption of Revinate's suite of hotel technology solutions, Revinate Marketing and Guest Feedback, GrandLife is focused on personalizing the guest experience to increase direct bookings as well as guest loyalty and satisfaction.
"Our hotels strive to offer the highest level of personalized guest services," says Tony Fant, President and COO of GrandLife Hotels. "We chose Revinate because we wanted to manage reviews, post-stay surveys, email marketing, and our expansive database all in one platform, which integrates well with our property management system."
"We are thrilled to partner with GrandLife Hotels – a vibrant and chic brand who shares our passion for design, innovation and personalized customer interactions," says Marc Heyneker, CEO and co-founder of Revinate. "We look forward to seeing all the success achieved by their properties as they fully adopt and implement our innovative and cutting-edge technology built specifically for small to mid-sized groups."
About Revinate
Revinate enables hoteliers to transform their guest data into revenue. With Revinate Marketing and Revinate Guest Feedback, hoteliers are empowered to make smarter decisions, resulting in increased direct revenue and guest engagement. The company is backed by leading Silicon Valley investors, including Benchmark Capital, Tenaya Capital, and Sozo Ventures. Headquartered in San Francisco with regional offices in Amsterdam and Singapore, Revinate is proud to partner with many of the world's leading hotels.
To learn more, please visit www.revinate.com.
About GrandLife Hotels
A pioneer in the industry, GrandLife Hotels was the first company to establish luxury boutique hotels in the swank downtown New York neighborhoods of SoHo and TriBeCa. GrandLife Hotels is the managing company that operates the iconic Soho Grand and The Roxy Hotel. GrandLife is renowned for offering the highest level of personalized service and has continually set industry standards for premier amenities and guest services, encompassing entertainment, cinema, art, fashion, fine dining, nightlife, live music, design, and an in-depth understanding of downtown New York's culture.
GrandLife Hotels has also re-invented the conventional hotel bar concept and New York City's notion of nightlife by offering a stylish, yet approachable experience in both the Roxy Bar and Grand Bar – two of Manhattan's key destinations, day or night.
GrandLife Hotels is owned by Leonard and Emanuel Stern of Hartz Mountain Industries.
To learn more, please visit www.grandlifehotels.com.
