Industry Update
Supplier News 9 October 2019

Louis T Collection Introduces New Revenue & Reputation Management Solution for Independent Hotels

RevPlus removes the tedium of room pricing, inventory, and reputation management

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Louis T Collection

Hospitality management and building solutions company, Louis T Collection, is cementing its reputation as a creative leader within the boutique and privately owned hotel industry with the launch of RevPlus. This new Revenue and Reputation management solution was developed to elevate small, independent hotels to the next level in a cost-effective manner.

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The service is the first on the market that combines both revenue management and Active Reputation management in one package.

"We wanted to create something that would remove the confusing, time consuming, and costly, yet essential tasks, from a hotel's day-to-day tasks," explained Adam Simkins, co-founder of Louis T Collection. "We wanted to provide a service that would unlock the potential of every independent hotel we work with."

The RevPlus system deals with two core aspects that drive a hotel's revenue, without the hotel having to implement any changes to its current workflow or change its current systems. Properties using RevPlus are already experiencing a 25% uplift in room revenue.

For Online Travel Agency (OTA) management the new solution steps in where hotels have a manual system in place for updating inventory and rates, ensuring timeliness and reduced errors. A dedicated remote revenue manager takes away the tedious task of manual updates, streamlining a process that can often result in overbooking when available rooms aren't shown in real time. In order to improve room sales, a RevPlus revenue manager reviews the property's inventory and online presence to maximize rates on a daily basis, based on occupancy, competitor rates, markets and other factors.

"If a hotel has ten rooms empty it's not that they're just not making money on those rooms, it's that they are losing money," explained Akira Park, head of Connected by Louis T. "We provide rooms revenue management through our new solution, helping hotels move away from the old model of low season and high season rates and working with a more intuitive and dynamic pricing model that shifts on a continual basis."

RevPlus clients also have a dedicated customer success manager that takes over reputation management using industry standards to provide a service to its clients that highlights online communication received via the many channels available these days.

"We're working with a hotel in Bangkok where English isn't their first language," added Park. "Another benefit is that our team is multi-lingual so reputation is not limited to certain market segments."

The new offering requires minimal disruption during setup to the current operation and guidance throughout the on-boarding process. Costs for this service are based on a profit share of revenue generated by using the RevPlus solution.

"So unless the hotel makes money we don't make money," added Park. "Effectively managing rates and reputation is an MVS, or Minimal Viable Service that a hotel must do well to compete in the modern hospitality environment. Our service will take care of that for hotels and in conjunction with hotels."

"RevPlus is bringing us back to our roots as a company," added Simkins. "We always envisioned ourselves as helping independent hotels maximize their potential. Through this service we can make the most difference."

For more information please visit https://louistcollection.com

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Louis T Collection

Singapore-based Louis T Collection is an innovative new force in hospitality management and building solutions with hospitality ties spanning back more than a century. The company’s extensive suite of services is designed to elevate both independent hotels and small hotel groups to the next level of success, while allowing them to maintain their unique charm and essence of location.
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About Louis T Collection

Louis T Collection is an innovative new force in hospitality and building solutions with hospitality ties spanning back more than a century. The group"s extensive suite of services is designed to elevate both independent hotels and small hotel groups to the next level of success, while allowing them to maintain their unique charm and essence of location. Louis T achieves this through leveraging a diverse range of expertise and leading-edge technology alliances that optimize styling, improve guest experiences, market share, operational performance and profitability. louistcollection.com/

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