FOUND Hotels Partners with HIS to Implement Advanced Wi-Fi Network Capable of Catering to Latest Online Guest Needs
Hotel brand catering to millennial travelers leverages Hotel Internet Services industry expertise to ensure seamless connectivity for all guest devices.
SAN FRANCISCO - Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been selected by FOUND Hotels to provide advanced Wi-Fi network functionality for its two recently opened locations in Chicago and San Francisco. Serving as a collection of authentic, locally driven properties that redefine the concept of luxury for modern-day travelers, FOUND Hotels can now ensure that guests staying at either property are able to experience a fast, reliable and secure Wi-Fi network that can fulfill all of the latest online needs.
With seamless online connectivity recognized as a critical factor in obtaining full satisfaction and in meeting guest expectations, FOUND Hotels leadership sought out a reputable network provider that could implement a customized solution capable of addressing the needs of its overwhelmingly millennial demographic. Ultimately selecting Hotel Internet Services due to the company's expertise and ability in meeting such requirements, FOUND leadership was able to implement a network infrastructure that could ensure a strong and consistent signal throughout both properties. This was achieved via the HIS ability to strategically install advanced Ruckus Wi-Fi access points in order to provide adequate coverage in all hotel areas, including private and shared rooms as well as co-working spaces and lounges. With such network infrastructure in place, guests staying at either the 60-room Chicago property or 75-room San Francisco location are able to experience a reliable and fast Wi-Fi signal regardless of the number of devices that they attempt to connect.
"While effective Wi-Fi has become one of the most demanded services by guests throughout the hospitality industry, this is especially a necessity for us considering our target millennial demographic and company focus on building shared community experiences," says Yaminah Mayta, Director of Marketing at FOUND Hotels. "Partnering with HIS was the best decision from the start as their technicians were willing to listen to our needs and ultimately create a cost-effective network infrastructure capable of accommodating the most bandwidth intensive guest online behaviors. With HIS' in-depth industry knowledge of online capabilities, we are even able to leverage our networks to further enhance our guest loyalty objectives."
In working with HIS, FOUND Hotels was also able to implement a customized Wi-Fi login page that can capture the email addresses of guests. Company leadership can then leverage such information to maximize their marketing campaign and retargeting efforts. Further ensuring that each guest is guaranteed to receive an optimal online experience, HIS also provides FOUND Hotels' Chicago and San Francisco locations with the ability to monitor network health in real time as well as the ability to maintain direct control over usage at all times.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email [email protected].
About Hotel Internet Services, Inc.
Serving hospitality's connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology including high-speed internet access, network security, guestroom entertainment, security systems and IoT management. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing abilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.
In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S., and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.
