TrustYou Releases The Travel Health Index To Benchmark Current Review Activity In The Global Hotel Crisis
Munich - TrustYou announces today the launch of its newest KPI for review monitoring, the Travel Health Index (THI). Based on data gathered from the world's largest guest review database, TrustYou releases the exclusive report to compare hotel performance registered in 2019 with that of the current year. The hospitality industry is currently experiencing a drastic and unprecedented decline in hotel stays due to the impact of the COVID-19 outbreak and the widespread limitations on travel. The THI provides a representation of hotel occupancy rates, as review volume generally happens 2-5 days after check-out. This enables hoteliers and the wider hospitality industry to get a grasp on the current worldwide situation and the way in which the pandemic is impacting hotel businesses.
Benjamin Jost, TrustYou's CEO, said: "At the very core of our company stands the idea of listening to guest feedback and breaking it down into actionable insights. With the release of our Travel Health Index, we want to help guide hoteliers during these uncertain and unprecedented times and offer them a clear overview of what is currently going on in terms of hotel performance and online reviews. We believe that this data can help determine the actual impact of the Coronavirus outbreak for each country and on a global level. Although we have recently registered drastic decreases in the number of reviews, we do believe that hospitality is going to recover soon and we want to support hoteliers in their mission of getting back in the business stronger than before. The only way of doing that right now is by thoroughly analyzing ongoing data and acknowledging every change that surges along the way."
The TrustYou Travel Health Index can be accessed for free here and it will be continuously updated with the most recent data on a weekly basis.
Note to editors: To access the Travel Health Index for viewing purposes and to source visuals, please copy and paste this direct link: www.trustyou.com/travel-health-index. For publishing purposes, please use the tracked link in the press release. Thank you.
About TrustYouTrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to:
- Understand all reviews across the web and make better business decisions.
- Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings.
- Create unlimited opportunities to listen and respond to guests' needs.
TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.
Find more information on TrustYou and the guest feedback platform on www.trustyou.com.