Industry Update
Supplier News 8 May 2020

Contactless Check-In/Check-Out and Keyless Room Entry Now Available to Hotels Via the Fuel Mobile App

Affordable, completely customizable mobile application for independent properties adds new lock system integrations and features

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Fuel Travel

Fuel, a leading provider of guest-facing hotel software solutions and digital marketing services for the global hospitality industry, has expanded the digital-key functionality of its industry-leading mobile application for independent and boutique hotels. Enabled through a successful integration with ASSA ABLOY™, the world's largest provider of hotel locking systems, the newly incorporated technology allows hotel properties with the Fuel Contactless Mobile App and ASSA ABLOY™ locking systems to let guests access their assigned guestrooms using their mobile phone as a digital key. With this feature enabled, guests can check in remotely, bypass the front desk, and go directly to their rooms upon arrival at a hotel property.

The Fuel Contactless Mobile App's rapidly expanding set of features already gives users the ability to check in or check out without visiting the front desk, book a future stay, order room service from a mobile phone, and communicate with the property in real time. The app can be customized with the hotel's color palette and logo, and it provides additional digital-concierge features such as Itenerary, Weather, Maps, Local Information and Special Offers.

Coupled with Fuel's late 2019 integration with Onity's DirectKey™ system, the new ASSA ABLOY™ integration greatly expands the number of hotels with the potential to use the Fuel Contactless Mobile App. The full feature set of the Fuel Contactless Mobile App is enabled by its ability to communicate with the hotel's Property Management System. Fuel has integrations with most of the hotel industry's leading PMS software providers, including Oracle Hospitality, SMS, Maestro, IQware, Megasys and Resort Data Processing.

"We have been developing and perfecting our Contactless Mobile App for over three years," said Stuart Butler, chief operating officer of Fuel. "As consumers look to travel again in the midst of the pandemic, safety is their primary concern — as evidenced by the findings in our most recent COVID-19 Leisure Travel Sentiment Study. The Fuel Contactless Mobile App eases these safety concerns and provides a seemless, contactless guest experience at a very affordable price."

Starting at $250 per month, the Fuel Contactless Mobile App & Digital Key is the most feature-rich and cost-effective custom mobile app for independent hotels. To learn more, please visit or contact us directly at [email protected] to schedule a demo.

About Fuel | As a leading provider of advanced software solutions and digital marketing services for the hotel industry, Fuel helps independent hotels, resorts, condotels, and management groups maximize market share and profitability. This is achieved by providing a comprehensive suite of software and marketing solutions including: the Fuel Booking Engine, Fuel AI-Powered CRM & Marketing Automation, Fuel Mobile App & Digital Key, Fuel Gauge Analytics Dashboard, website development, SEO, SEM, email marketing, social media, and analytics services. Through these solutions, Fuel helps properties drive more direct bookings and reduce reliance on third-party channels. To learn more about Fuel and to take your travel marketing to the next level, call (843) 839-1456, visit the website, listen to the #1-ranked Fuel Hotel Marketing Podcast, and follow Fuel on Facebook and Twitter.

Stuart Butler
Phone: +1 843.848.2164
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