Industry Update
Supplier News 9 September 2020

Vietnam’s Hoiana Taps Shiji Group to Provide a Full Suite of Hospitality Technology Products

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Shiji Group

Shiji Group has recently announced that Hoiana has gone live with a variety of hospitality technology products from the diverse offerings from Shiji Group.

Hoiana, Vietnam's first fully integrated resort, is located in Central Vietnam sitting beachside just south of Hoi An and Da Nang. The luxury integrated resort, a joint venture between Suncity Group, VMS, and Vina Capital, combines renowned hotels, a world-class golf course, original dining concepts, and exciting entertainment outlets. Its Operational Preview Opening in June 2020 heralded the first phase of Hoiana's operations, providing guests with cutting-edge entertainment and gaming facilities by Hoiana Suncity, Hoiana Shores Golf Club which is Vietnam's first golf course designed by Robert Trent Jones Jr., and the first of four luxurious hotels managed by Rosewood Hotel Group - the Hoiana Hotel & Suites.

Shiji Group, the leading provider of software solutions and services for the hospitality, food service, retail, and entertainment industries, has installed an integrated suite of tech products and services at Hoiana, including Infrasys Cloud POS, Infrasys Table Management System, Food and Guest Queues, Digital Menu, Shiji Payment Gateway, MyCheck's Kiosk and e-Menu, and over 10 integrations. The overall project also includes over 100 Shiji HK950M workstations and more than 150 tablets.

The partnership with Hoiana, and particularly Hoiana Suncity, has allowed Shiji to implement a variety of hospitality technology products into the integrated resort with casino facilities, including Infrasys Cloud, Shiji Payment, and MyCheck. Shiji Singapore and Shiji Vietnam have effectively worked together to accomplish the major project in a short period of time to provide Hoiana with the seamless, integrated suite of technology products across all of Shiji Group's business lines.

"Shiji Group has worked vigorously to provide our integrated hospitality and entertainment resort with the technology tools to operate our enterprise-level multi-faceted development within the designated time frame. With various types of outlets, including hotel, food and beverage, retail, and entertainment, we are happy to work with a company that can accommodate all of our technology needs in a one-stop-shop manner," said Virgil Michael, IT Director of Hoiana Integrated Resort.

"We are thrilled to share the news of the partnership with Hoiana integrated resort. The success of the timely deployment of Shiji's products and services across Hoiana showcases Shiji's cross-geographic and cross-product line abilities and we look forward to continuing to work with the world-class luxury resort as it continues to open more and more outlets and properties in multiple future phases," said Nikkie Singh, Senior Vice President, Asia Pacific.

About HOIANA

HOIANA, Asia's finest new premium integrated resort, is located on over three kilometres of pristine coastline near the UNESCO World Heritage Site-listed ancient town of Hoi An, Vietnam. The stunning beachfront complex encompasses cutting-edge entertainment and gaming facilities Hoiana Suncity; an 18-hole Robert Trent Jones Jr. designed Hoiana Shores Golf Club; and four luxury hotels managed by Rosewood Hotel Group - Rosewood Hoi An, New World Hoiana Hotel & Residences, KHOS Hoiana and Hoiana Hotel & Suites.

hoiana.com

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About Shiji Group

Shiji Group is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platform, hotel management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. 

Shiji develops a network of cloud technology platforms that facilitate data exchange by connecting businesses vertically and horizontally across related industries. The importance of cross-industry integration to connect all levels of the supply chain, from guests to distributors and suppliers of all types is a critical part of our mission. Our goal is to facilitate the transition to fully integrated systems for our clients through a network of platforms that communicate securely and easily so our clients can focus on their core competencies of serving their guests.

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