Industry Update
Supplier News26 October 2020

Hotel Internet Services Showcases Advances in Contactless Guest Service and Entertainment Personalization Along With Latest in Wi-Fi Connectivity at Cyber HITEC 2020

Leading provider of hotel connectivity solutions to exhibit voice-enabled and smart device compatible advantages of BeyondTV content streaming platform in addition to offering insight over how cater to growing guest Wi-Fi expectations.

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CLEARWATER, Fla. - Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is set to offer an opportunity for industry professionals to learn about the latest technologies capable of meeting new guest expectations for safer, more connected and personalized hotel experiences at this year's Cyber HITEC. As an official exhibitor of the virtual event taking place October 27-29 and with attendees able to visit the virtual booth until November 25, HIS will demonstrate how comprehensive in-room entertainment and guest service solutions such as BeyondTV can enhance social distancing and contactless interaction while maximizing convenience and satisfaction. HIS will further provide insight into how hoteliers can cost-effectively update their Guest Wi-Fi networks to meet demands for ever faster, more secure and always reliable online connectivity.

Initially pioneering the ability for guests to fully control their in-room entertainment experience via the casting of personal streamed subscriptions from their devices onto guestroom televisions, BeyondTV has led the industry towards being able to adapt to a more guestroom-centric approach that takes guest concerns over germ exposure risks into full account. In addition to providing the ability to cast thousands of mobile-based apps without the need to enter in sensitive login details, BeyondTV offers guests instant access to ordering amenities or locating hotel information from the safety of their guestroom and without having to come into close physical contact with others. From being able to order room service and request additional pillows to finding out when a hotel serves breakfast, HITEC attendees can learn how BeyondTV allows them to simultaneously continue addressing guest needs and maintain a vital source of alternative revenue while ensuring adherence to new cleanliness standards.

BeyondTV's latest addition to safeguarding guests, boosting their confidence and further increasing convenience is the recent launch of the all-new myRemote feature. Available via QR code or by manual registration, myRemote provides guests with the contactless ability to control virtually all guestroom television and BeyondTV functions without having to handle a physical remote. Without even requiring a Wi-Fi connection, guests can use their personal devices to power televisions on or off, adjust volume, switch channels or access TV guides. Guests can also effortlessly switch between apps on the television, change a TV's language and color themes, make requests for hotel services, view their bill or check out without having to visit the front desk.

With BeyondTV designed to provide total flexibility in catering to unique guest needs and preferences, Cyber HITEC attendees can also learn how the platform is also engineered to be fully voice control compatible. Through a seamless integration with either Amazon's Alexa or Google Nest, BeyondTV can further enhance a hotel's contactless abilities by allowing guests to control solution and TV functions, make requests or find out hotel information using simple voice commands. This ability can even extend to providing direct voice control abilities over other in-room amenities such as thermostats, lighting and drapes to provide guests with the ultimate in peace of mind and convenience.

"Guests have undoubtedly shifted towards placing a priority on health safety and enhanced cleanliness, however, that does not mean that they wish to sacrifice a hotel stay that is enjoyable, convenient and capable of still meeting their expectations for service personalization," said Gary Patrick, CEO of Hotel Internet Services. "Cyber HITEC attendees visiting the HIS booth will be able to see firsthand how providers are adapting their offerings to not only overcome such seemingly incompatible demands, but with advanced platforms such as BeyondTV, can actually achieve even greater effectiveness in creating hotel environments that are automatically tailorable to the unique needs of each guest while providing instant access to services and amenities in a way that minimizes potential germ exposure."

As a leading provider of advanced wired and wireless internet technology for the hospitality industry, HIS will further provide Cyber HITEC attendees with details over how they can upgrade their network infrastructure to accommodate today's high-powered devices at an affordable cost. With guest Wi-Fi service quality still representing a leading factor in maintaining a positive hotel reputation, HIS representatives can also showcase how advanced performance monitoring dashboards can ensure that guests receive a high-speed and consistently strong Wi-Fi signal at all times to ensure continued high rates of satisfaction.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email [email protected].

Related Products

BeyondTV

The first fully integrated hospitality streaming and screen casting solution, BeyondTV enables guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast, Apple TV, Roku and Amazon Fire TV bring to the home, guests can now recreate in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services.

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BeyondTV GuestCast

An advanced standalone casting solution that, while affordable for hoteliers to implement, provides guests with the ability to securely cast a wide range of personalized content from their own devices onto guestroom televisions.

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Hotel Wi-Fi 

HIS' Wi-Fi systems allow guests to surf the internet, send e-mail, shop online, chat with friends or the office and much more. All HIS systems and services are continuously monitored for security to ensure data protection and privacy, and are maintained by Hotel Internet Services, 24 hours a day, 365 days a year.

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Related Event

Cyber HITEC


Austin — TX United States
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About Hotel Internet Services, Inc.

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a leading solution provider for secure wired and wireless Internet services, IPTV VOD Systems, BeyondTV Wireless Streaming Player, and convention services, all supported with 24/7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

HIS has deployed numerous small to large-scale facility-wide wired, wireless, and in-room entertainment solutions across the U.S. They currently maintain hundreds of properties with over 100,000 guest rooms. Based in Clearwater, Florida, and Simi Valley, California HIS maintains two offices in the U.S. For more information, please visit www.hotelwifi.com and www.beyondtv.com.

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