Industry Update
Supplier News11 February 2021

ALICE Partners with Omniboost & Mews to Connect Hotel Departments

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New York, NY - ALICE, a leading hospitality operations and management platform, is proud to announce that it is integrated with Mews, a leading PMS provider, and Omniboost, a hospitality integrations software company. The two-way API integration enables hotels to get real-time visibility into their operations, creating a seamless experience for hotel housekeeping departments.

The ALICE integration with Mews is powered by Omiboost and provides transparency and connectivity for all hotel departments. As rooms are cleaned and statuses are updated in ALICE, the information is automatically updated within Mews' PMS, after flowing through Omniboost. The two-way integration allows for hotels to not only view, but also manage all of the changes that happen on property during the day.

ALICE streamlines operations, unifies departments, and maximizes staff time and energy. "We are excited to expand the ALICE platform to work with our friends at MEWS. We love the vision behind Mews. They are a great partner that shares our ethos for innovation through powerful yet simple solutions," says Dmitry Koltunov, ALICE's CTO & Co-Founder."

"The power of ALICE to improve the operation of a hotel, combined with the flexibility of Mews offers an incredible toolset to the modern hotel operation," adds Koltunov. "In times of COVID, this flexibility and agility is paramount for a hotel to operate with limited staff. We are excited with this partnership, and impressed with how quickly Omniboost was able to connect the two platforms."

The Boardwalk Boutique Hotel Aruba, a property in the Caribbean with 46 casita units, is currently leveraging the two-way integration to streamline its operations across the Palm Beach property. The property has been using the integration since November, and has had success across all of its departments since the implementation.

"ALICE allows us to have a finger on the pulse on all levels; from engineering to housekeeping as well as guest relations and offered concierge services. We quickly gained better insight into tasks performed, operational glitches, employee efficiency and most importantly, which areas offered room for improvement," says Kimberly Rooijakkers, Boardwalk's Hotel Manager. "What we appreciate about the two way integration between ALICE & MEWS is that the front desk team immediately knows a room's status, eliminating any need for additional correspondence with the housekeeping team."

Omniboost is a hospitality focused integrator that specializes in scalable integration solutions. The solution saves hotels time by automating tasks, improves data quality, and drives data intelligence enabling hotels to make informed business decisions.

"At Omniboost, we are passionate about helping hospitality businesses spend their time with their guests, not on mundane manual tasks. We believe in working smarter by leveraging the power of technology in information processing and enablement of data-driven decisions. So far, we've boosted over 500 of businesses in 38 countries and we're just getting started," said Kees Zorge, Omniboost's founder and CEO.

Mews' PMS is a cloud-based solution with extensive functionality. It simplifies and automates operations for hoteliers, making every process easier, faster and more connected. "Mews is the most flexible, integrated hospitality cloud on the market, and our partnership with tech innovators ALICE and Omniboost is the perfect reflection of that," said Matthijs Welle, CEO of Mews. "Modern hoteliers require technology to enable their teams to operate as efficiently as possible, and our integration does this with simple and seamless ease."

About ALICE

ALICE is the all-in-one solution that enables hotel staff to do the most impactful work without all the guesses. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,500 hotels and tens of thousands of hotel staff across many of the world's leading brands, including Marriott International, Hilton Hotels & Resorts, and Hyatt Hotels Corporation. ALICE is the 2019 Forbes Travel Guide Brand Official Staff Technology Platform, an Inc. Best Workplaces of 2019, winner of Best Concierge Software, and Finalist for Staff Collaboration, Housekeeping, Facilities Maintenance Management, and Preventative Maintenance software at the 2020 HotelTechAwards.

About Omniboost

Omniboost is the leading data integrator for hotels, restaurants, and other hospitality businesses. Omniboost enables seamless automation and transfer of the most important business data between the systems you rely on the most, be it your PMS, POS, accounting software and more. With a connection to more than 70 systems (and counting), you can rely on Omniboost to break down your existing data silos and improve accuracy by removing manual tasks and potential for human error.

About Mews

Mews, headquartered in Amsterdam with offices in 10 countries worldwide is a cloud-based property management software (PMS) provider supplying hospitality providers with software to manage their businesses. Mews enables great service by simplifying and automating the management of a hospitality business, letting hoteliers focus on delivering great customer experiences instead of their administrative tasks. Mews provides solutions for hotels and hostels across the world including Accor Hotels, Tsogo Sun, Generator Hostels, Jo & Joe, and more.

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