INTELITY Named a Forbes Travel Guide Brand Official for Fifth Year in a Row — Source: INTELITY

INTELITY®, the provider of hospitality's most comprehensive guest experience platform, announced today it has been appointed a Brand Official by Forbes Travel Guide (FTG), the creators of the original Five-Star rating system, for a record fifth year. As the Official Mobile and In-room Technology Provider of Forbes Travel Guide, INTELITY joins a stellar list of FTG Brand Officials, all handpicked for excellence within their industry.

Forbes Travel Guide is well regarded for its prestigious annual Star Ratings of hotels, restaurants and spas worldwide. It takes an equally considered approach to each Brand Official, ensuring the brand aligns with its high standards and perfectly complements its Star-Rated properties. The Brand Official program connects Star-Rated properties with exceptional brands that are equally dedicated to serving discerning clientele across all areas of travel.

"As one of the very first hospitality technology companies, INTELITY has been a constant force of innovation for over a decade-something that is more important than ever in the wake of the COVID pandemic," said Filip Boyen, CEO of Forbes Travel Guide. "With contactless experiences suddenly a critical piece of recovery strategies, the INTELITY platform is a perfect partner for Forbes Travel Guide and the luxury properties we work with."

For more than a decade, INTELITY has pushed the hospitality technology industry forward, becoming the first provider of a guest services mobile app in 2009 and the first to implement tablets in a hotel just weeks after the release of Apple's iPad in 2010. Today, the INTELITY platform is the most integrated and expansive mobile, in-room, and staff solution available to properties and brands.

"We're thrilled that our mobile and in-room technology is being recognized again this year for its excellence and impact on the hospitality industry, particularly in the upscale and luxury segment," said Robert Stevenson, CEO of INTELITY. "Even as we move past COVID, we know consumer reliance on technology will continue to grow, and we're ready to help hoteliers find a perfect balance between human and digital hospitality. As the official Mobile and In-Room Technology Provider of Forbes Travel Guide, we'll continue to do what we've always done—provide properties and brands of all sizes with the toolset they need to deliver an extremely elevated guest experience."

Dozens of Forbes Travel Guide properties, from brands like Four Seasons, Park Hyatt, Sydell Group, Autograph Collection, and more, have already implemented the INTELITY platform in order to offer travelers the digital convenience and contactless service they're seeking. Now, INTELITY once again joins other luxury brands within the Forbes Travel Guide Brand Officials program, representing the best products and services in the hospitality industry. For more information about the INTELITY platform, visit


INTELITY® is the global leader in guest experience technology, uniting mobile, in-room, and operational tools into one fully-integrated hospitality platform. INTELITY's Guest Experience Management System, GEMS®, offers a full operations hub for staff to manage all back-of-house logistics. GEMS provides a suite of dedicated tools to automate and streamline daily operations, manage incremental revenue streams, report insightful business data, and aid in elevating the guest experience. INTELITY has been designated Forbes Travel Guide's "Official Guest Engagement and Staff Management Platform Provider" and is utilized in more than 70 countries across six continents. For more information on the INTELITY platform, visit

Hannah Scott
Content Marketing Manager

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