OpenKey and ThinkReservations Have Partnered to Provide Contactless Guest Experiences
Dallas, TX - OpenKey, the industry standard for universal digital key for hotels has announced a new alliance with ThinkReservations: an all-in-one online booking engine, property management system (PMS), and channel manager for small-to-medium sized lodging properties. This alliance will automate the delivery of mobile keys to guests" smartphones, and aid in streamlining hotel check-ins.
Hotels nationwide are adding automated digital key delivery to reduce guest check-in wait times, save costs on expensive RFID keycards and create a contactless experience for guests. The powerful new integration automatically issues a secure digital key to a guest"s smartphone upon check-in, making the process simple, with no additional steps needed from the front desk.
"At ThinkReservations, we are constantly looking for ways to streamline operational workflows and help our customers elevate their guests on property experience," said Richard Aday, CEO & Principal Engineer of ThinkReservations. "We feel that our partnership with OpenKey will do just that, by offering a more contactless check-in process through their automated digital key delivery. Not only does OpenKey enhance the guest experience, but it also eliminates the need for physical door keys and wasteful plastic keycards."
Whenever a reservation is made through ThinkReservations, the guest's mobile number will be stored within the reservation and automatically associated with a digital key in OpenKey HOST. The Digital Key is then stored securely as an encrypted token on the guest's smartphone and communicated with a digital door lock via Bluetooth.
"Our goal has always been to revolutionize the hotel industry to deliver solutions that are simple and effortless." said Jacob Liggett, Vice President of Sales & Marketing for OpenKey. "We will continue to integrate with leading edge PMS platforms like ThinkReservations to provide seamless contactless guest experiences."
"We believe that this integration is a win-win for our customers and their guests and are excited to roll it out," stated Aday.
In 2014, OpenKey set out to perfect mobile access. Since then, the OpenKey team has helped hotels and resorts around the world develop a guest experience they can enjoy as much as their guests do. We work with existing platforms to advance your property into an exciting new era of customer engagement. Our dedicated staff provides a seamless transition to keyless entry, remote check-in, hotel-specific apps, and much more, all tailored to your property and your guests. The app is available for both iOS and Android devices. For more information, please visit www.openkey.co.
