Source: Source: Amazon Alexa

Amazon has augmented the Alexa for Hospitality platform to entice hotels, shared living communities, and other organizations interested in bringing the voice assistant into their properties. The improvements are designed to make adding and expanding Alexa for Hospitality faster and more convenient to install and incorporate a custom version of the system.

CODELESS SCALE

Simplifying the creation and installation of a voice assistant in hospitality is a central goal for Amazon at this point. The new version of the Alexa Management Console is designed around that goal, with little or no coding expertise necessary to implement voice experiences. Even a lot of devices can be managed and adjusted with some straightforward clicks rather than hard-cording. The same goes with harvesting and looking at the analytics, measuring the use and results of the voice practices.

And to encourage hospitality-related companies to invest in making Alexa part of their network, the company released new Alexa Management APIs. They can be used to manage a lot of Echo smart speakers and other devices, and thousands can be added to the list rapidly. The specific features and access provided to users can be set, tested, and released as needed, and all of it customized to suit the needs of the property and its users.

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