ACCOR increases its stake in dailypoint
Accor has increased its strategic investment in dailypoint™ to 27%. The Munich-based Toedt, Dr. Selk & Coll. GmbH (TSC) with its dailypoint™ Data Management platform, is intensifying its cooperation with Accor, the sixth-largest hotel company in the world. Accor had already secured a 21% stake in TSC in November 2019. This is linked to an even closer technical collaboration with D-EDGE, Accor's large distribution, and CRS platform.
"We have strongly pushed the technical merger with D-EDGE over the last two years and the results have been extremely positive. It is, therefore, a logical development and a confirmation of the work that has made us the leading central data management platform in the hotel industry," said Dr. Michael Toedt, Managing Partner and one of the three founders of dailypoint™ alongside Dr. Robert Selk, a specialist in IT law and data protection, and Rainer Aumiller, the company's CIO.
One of the major USPs of dailypoint™, the creation of the important central guest profile, was decisive for Accor's entry and the cooperation with D-EDGE. dailypoint™ automatically cleanses data from various sources and enriches guest knowledge using artificial intelligence. The central guest profile is the basis for an individualised guest interaction in all areas of a guest's customer journey. From a Big Data perspective it means, that with the help of dailypoint™, hotels can transform the available data into a real company asset.
"The focus should always be on the guest. This is especially true for hotel IT. But in order for this to be implemented, a central guest profile, which virtually towers over all systems, is needed," explains Dr. Michael Toedt. "And that is exactly what dailypoint™ offers. The central guest profile is the heart of a future-oriented digitalization strategy."
The management emphasizes that TSC (dailypoint™) will remain completely independent despite the investment and that this is not a multi-stage acquisition.
About dailypoint™ – The Guest Data Platform for Hotels
dailypoint is the Customer Data Platform (CDP) built for CRM and Loyalty in hospitality. It helps hotels collect, merge, and use guest data from 200+ systems – including PMS, POS, booking engines, WiFi, CRM tools, and marketing platforms.
At its core is the Central Profile: a smart, always-updated guest profile that brings together bookings, behavior, and preferences into one clean, GDPR/CCPA-compliant view. Hotels use this to power personalized marketing, loyalty programs, guest communication, and operations.
With over 1,500 hotel clients worldwide, dailypoint™ is trusted by leading hotel brands and independents alike. It is the preferred CRM partner of The Leading Hotels of the World and a multi-award winner, including being named the #1 Hotel CRM and Email Marketing Solution 2026 at the HotelTechAwards.
For more information visit dailypoint.com.
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