ACCOR increases its stake in dailypoint
Accor has increased its strategic investment in dailypoint™ to 27%. The Munich-based Toedt, Dr. Selk & Coll. GmbH (TSC) with its dailypoint™ Data Management platform, is intensifying its cooperation with Accor, the sixth-largest hotel company in the world. Accor had already secured a 21% stake in TSC in November 2019. This is linked to an even closer technical collaboration with D-EDGE, Accor's large distribution, and CRS platform.
"We have strongly pushed the technical merger with D-EDGE over the last two years and the results have been extremely positive. It is, therefore, a logical development and a confirmation of the work that has made us the leading central data management platform in the hotel industry," said Dr. Michael Toedt, Managing Partner and one of the three founders of dailypoint™ alongside Dr. Robert Selk, a specialist in IT law and data protection, and Rainer Aumiller, the company's CIO.
One of the major USPs of dailypoint™, the creation of the important central guest profile, was decisive for Accor's entry and the cooperation with D-EDGE. dailypoint™ automatically cleanses data from various sources and enriches guest knowledge using artificial intelligence. The central guest profile is the basis for an individualised guest interaction in all areas of a guest's customer journey. From a Big Data perspective it means, that with the help of dailypoint™, hotels can transform the available data into a real company asset.
"The focus should always be on the guest. This is especially true for hotel IT. But in order for this to be implemented, a central guest profile, which virtually towers over all systems, is needed," explains Dr. Michael Toedt. "And that is exactly what dailypoint™ offers. The central guest profile is the heart of a future-oriented digitalization strategy."
The management emphasizes that TSC (dailypoint™) will remain completely independent despite the investment and that this is not a multi-stage acquisition.
About dailypoint
dailypoint™ is a leading Data Management and CRM platform for the hospitality industry, offering a sophisticated solution that aggregates data from various sources into a unified guest profile. Utilizing AI, it processes data through 350 steps to create the Golden Record, a central guest information repository for personalized service throughout all hotel tech systems.
This cloud-based SaaS solution comprises 16 modules and is supported by the dailypoint™ Marketplace with over 200 partners, aiming to enhance the customer journey and improve operational efficiency across hotel departments.
It includes a Privacy Dashboard for GDPR compliance, highlighting its commitment to data protection.
Headquartered in Munich, Germany, and with offices in the UAE and the US, dailypoint's global presence is bolstered by a network of sales and distribution partners.
Its excellence in redefining hospitality data management and customer engagement was recognized when it was named the preferred CRM partner by The Leading Hotels of the World in Fall 2023.
For more information visit dailypoint.com.
Nadja Weindl
Director Marketing & Communication
+49 89 1893569-12
