What's Next in Personalizing Guest Experiences? A Special Report By Shiji Group & AWS
Hoteliers are re-envisioning the entire welcoming experience and moving as many touchpoints with the guest into a digital environment. This presents an incredible opportunity to learn about the guest, collect data on their preferences and begin to offer them a better guest experience.
The role of data is essential: It requires monitoring an increasingly higher number of touchpoints throughout the guest journey. Modern, cloud-based software and storage allows hotel companies to harness data in privacy compliant, secure, flexible, scalable and cost-effective ways.
This Report Covers
- How focusing on Individual customers is helping hospitality’s biggest brands build loyalty.
- Single guest profiles empower hotel groups to deliver higher and personal standards.
- The technology needed to store and access guest profiles and preferences.
About Shiji Group
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform, the only truly global hotel technology platform, Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
For more information, visit www.shijigroup.com.
Media Contact
Gabriella Alverio Albors
Marketing Manager, Americas [email protected] +1 404-948-4001 ext. 107839