Source: Cloud5 Communications

Chicago, IL - Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the rollout of its Mitel Subscription offering.

Cloud5’s new Mitel Subscription offering allows hotels to more easily and economically experience the benefits of a cloud-based PBX system. Through this offering, properties can better tailor their telecommunications to the business needs and goals of their property – choosing from a range of Cloud5 supported Mitel products and applications.

This offering also allows hotels to select the commercial framework that works best for the specific economic realities of their business. Customers can choose a CAPEX, OPEX or a hybrid model. This economic flexibility removes barriers to entry and empowers hotels to proactively make critical changes to their telecommunications systems at the point of need.

Additionally, Cloud5’s Mitel Subscription offering includes access to the company’s industry-leading, experienced, Mitel-award-winning engineering, project management, install and support teams.

We all know that a successful hotel business includes solid technologies and systems that support guest and staff communication and engagement – telecommunications systems are a critical part of this. Cloud5’s Mitel Subscription offering allows hoteliers to adapt new telecommunication solutions and services that fit the parameters and goals of their business – including design, product selection and payment. We look forward to providing the hotel industry with an easier and more effective approach to telecommunications that promises improved efficiency, lower operating expenses and an enhanced ability to elevate guest experiences. Beth Milano, Senior Vice President of Sales & Commercial Development at Cloud5 Communications

Cloud5 supported Mitel products and applications contained in this offering include:

  • MiContact Center
  • Mitel Border Gateway
  • MiVoice Business Console
  • Mitel Business Reporter
  • Cloud5 e911
  • Cloud5 SIP
  • SD-WAN w/4g LTE Failover

Cloud5 is the winner of several Mitel awards, including its prestigious 2022 Mitel Hospitality Expert designation as well as Mitel Hospitality Partner of the year in 2021.

Cloud5’s Mitel Subscription offering is part of a full family of telecommunications and network solutions, including the company’s own cloud-based PBX. Cloud5 is proud to offer and support solutions based on the distinct requirements and economics of its customers – ranging from large, complex full-service hotels and resorts to smaller select service properties. For more information about Cloud5’s telecommunications offerings, visit www.cloud5.com/voice-systems.

About Cloud5 Communications

Cloud5 is the leading communications technology and services provider to customer-centric brands across the Americas. The company's fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5's award-winning Contact Center combines innovation with skilled agents to deliver sales and service that add value across any channel. The company's comprehensive Managed IT services include Vendor Management, Dispatch & Onsite Support, Help Desk Support, Virtual Guest Services and more to help customers control operating costs and free up internal resources. For more information visit cloud5.com or call 877.241.2516.

Mark Howbrook
PR Manager