[Podcast] How hoteliers can use a design mindset to improve hotel operations and elevate staff and guest experiences
In this episode, we have a chat with Cheryl Durst, CEO of the International Interior Design Association. First, we discuss a few practical ways in which hoteliers can use design strategies to improve staff and guest experiences. We then learn about the power of having purpose when making design choices for team spaces and guest rooms; investment strategies a hotel might use when considering a design update; and the impacts – some surprising – that a design choice may have on a hotel, including in staff operations. We finish off our conversation on the topic of how hoteliers can benefit from using a “design mindset” when seeking to improve hotel operations and elevate the overall staff and guest experience.
If you like what Cheryl has to say, check out her own podcast called The Skill Set for more tips and tricks!
Unpacking Travel is back with a special dual episode blog to kick off a new season! To kick things off we asked designers that help build and refine hotel physical spaces what we can do better about leveraging our physical hotel spaces differently. They then teach us how to improve our staff and guest experiences through design, and the impact design has on staff and guest wellbeing. Check out the episodes below and learn how you can apply more design methods to elevate your operations and experiences today!
For additional episodes of the Unpacking Travel podcast, visit www.amadeus-hospitality.com/podcast.
About Amadeus
Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet.
Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, redesigning the travel of tomorrow.
We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world.
We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology.
We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years.
Amadeus. It's how travel works better.
To find out more about Amadeus, visit www.amadeus-hospitality.com.
