CHIC Implements Accor digital solutions across owned portfolio in DRC
Five hotels, including Novotel Kinshasa La Gombe will integrate Accor’s innovative digital solutions including mobile solution Accor key and Opera cloud systems
Compagnie Hoteliere et Immobiliere du Congo (CHIC), the leading hotel owner and developer in the Democratic Republic of Congo (DRC), at AHIF 2023 in Nairobi, Kenya, announced the implementation of Accor driven digital solutions covering five hotels of the CHIC group, opening soon under under the Novotel and Ibis Styles brands across 4 cities, bringing 660 keys to the country.
This implementation aims to offer a unique experience to customers, due to the deployment of Accor’s innovative digital solutions which will be the first in DRC to integrate cloud solutions with mobile keys and Opera Cloud systems. These solutions will facilitate "Fast Check-in and Check-out" for guests and allow them to access their room via their smartphone offering the option to avoid visiting the Front office as well as benefit from latest guest centric tools, fully mobile with optimized management of hotel operations. The move will further assist in reducing the ecological footprint of the hotels by limiting the use of paper and magnetic cards
"We are delighted to partner with Accor, a major player in innovation in hospitality, to offer our customers an unprecedented experience in the DRC. The decision to bring the Accor Key and other cloud-based solutions to our hotels demonstrates our commitment to invest in cutting-edge solutions that exceed the needs and expectations of travellers, staying at any of our five hotels across DRC,” says Mr. Khalil Manji, Partner - CHIC".
"This strategic partnership with CHIC strengthens our presence and leadership in the DRC, a key market in Africa. We are proud to collaborate with a renowned hotel group that shares our vision of augmented hospitality and our commitment to sustainable development”, We are convinced that our innovative digital solutions will add value to the hotels of the CHIC group”, says Clinton Govender, IT Director Southern Africa at Accor
The digital key solution allows customers to use their smartphone to open the doors of ACCOR hotels. Without a physical key, they can enter their room, the meeting rooms, the elevators and other spaces. The application is compatible with Android and iOS systems and is integrated with the Accor ALL Loyalty application.
About CHIC
Compagnie Hoteliere Et Immobiliere Du Congo (CHIC) is a hotel development company founded by a group of DRC-based businessmen with diverse business interests spanning industries such as real estate and construction, FMCG, supermarkets, pharmaceuticals, IT, mining, fast fashion retail, branded restaurants and cosmetics. Driven by their shared passion to bring international hospitality standards to the DRC and reshape the industry in the country, CHIC has signed with Accor to develop 3 Novotel and 2 IBIS Styles hotels across 4 cities with a total of 660 keys. These state-of-the-art facilities are being built by CHIC themselves and will offer world-class hospitality services to guests.
About Accor, a world-leading hospitality group
Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,600 hotels and resorts, 10,000 bars & restaurants, wellness facilities and flexible workspaces. The Group has one of the industry's most diverse hospitality ecosystems, encompassing around 45 hotel brands from luxury to economy, as well as Lifestyle with Ennismore. ALL, the booking platform and loyalty program embodies the Accor promise during and beyond the hotel stay and gives its members access to unique experiences. Accor is focused on driving positive action through business ethics, responsible tourism, environmental sustainability, community engagement, diversity, and inclusivity. Accor's mission is reflected in the Group's purpose: Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care. Founded in 1967, Accor SA is headquartered in France. Included in the CAC 40 index, the Group is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the United States. For more information, please visit group.accor.com or follow us on X, Facebook, LinkedIn, Instagram and TikTok.