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GBTA Podcast - Lessons on Fostering Innovation in Travel

In this episode, John Morhous, Chief Experience Officer at Flight Centre Travel Group, and Amir Amidi, Managing Partner in Travel and Hospitality at Plug and Play, joins Tara Erwin, Communications and Public Relations Manager with GBTA. They discuss Flight Centre's digital journey, the distinction between internal and third-party innovation projects, the impact of AI on the travel industry, KPIs for measuring innovation success, and share...

GBTA
Operations & Strategy Operations & Strategy Technology
GBTA
Association

The Global Business Travel Association (GBTA) is the world’s premier business travel and meetings trade organization headquartered in the Washington, D.C. area with operations on six continents. GBTA’s members manage more than $345 billion of global business travel and meetings expenditures annually. GBTA delivers world-class education, events, research, advocacy, and media to a growing global network of more than 28,000 travel professionals...