HiJiffy, a leading provider of conversational AI for hotels and a member of Oracle PartnerNetwork (OPN), today announced that its Guest Communications Hubisavailable on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). The Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

HiJiffy’s Guest Communications Hub allows for the efficient utilization of hotel reservation data in crafting personalized messaging campaigns, making it possible to turn each guest's status, like booking confirmed or already checked-in into the hotel, into a communication opportunity.

This opens new opportunities to boost ancillary revenue, allowing hotels to act upon guests' immediate needs, offering them personalized options that enhance their stay exactly at the right time.

Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and services offering unique business solutions, including ones that extend Oracle Cloud Applications.

OCI is a deep and broad platform of cloud infrastructure services that enables customers to build and run a wide range of applications in a scalable, secure, highly available, and high-performance environment.

From application development and business analytics to data management, integration, security, AI, and infrastructure services including Kubernetes and VMware, OCI delivers comprehensive security, performance, and cost savings.

In addition, with multicloud, hybrid cloud, public cloud, and dedicated cloud options, OCI’s distributed cloud offers customers the benefits of cloud with greater control over data residency, locality, and authority, even across multiple clouds. As a result, customers can bring enterprise workloads to the cloud quickly and efficiently while meeting the strictest regulatory compliance requirements.

This collaboration with Oracle Cloud streamlines the process of accessing up-to-date guest reservation information, enabling HiJiffy to tailor its in-stay messaging campaigns and enhance the guest experience by providing timely and relevant communication, said José Mendonça, CTO of HiJiffy. HiJiffy’s participation in Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of the Guest Communications Hub. We look forward to leveraging the power of OCI to help us achieve our business goals.

About HiJiffy

HiJiffy was founded in 2016 with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, HiJiffy created a powerful Guest Communications Hub. Powered by its proprietary AI - Aplysia - across the full guest journey, HiJiffy allows hoteliers to increase revenue from direct bookings and upselling while automating repetitive tasks to reduce operating costs and mitigate staff shortages. In 2024, more than 1,800 hotels in over 50 countries reimagine guest communications with HiJiffy’s omnichannel solution featuring cutting-edge tech innovations like self-learning AI, sentiment analysis, voice assistance, GPT-4, and more.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program designed to enable partners to accelerate the transition to cloud and drive superior customer business outcomes. The OPN program allows partners to engage with Oracle through track(s) aligned to how they go to market: Cloud Build for partners that provide products or services built on or integrated with Oracle Cloud; Cloud Sell for partners that resell Oracle Cloud technology; Cloud Service for partners that implement, deploy and manage Oracle Cloud Services; Industry Healthcare for partners that provide commercially available products and/or services built with Oracle Cloud and Oracle Health technologies; and License & Hardware for partners that build, service or sell Oracle software licenses or hardware products. Customers can expedite their business objectives with OPN partners who have achieved Expertise in a product family or cloud service. To learn more visit: http://www.oracle.com/partnernetwork


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Miguel Ramalhosa
Head of Marketing