Coast Hotels Celebrates Its Top Achievers
Several high-performing hotels and individuals recognized for performance, outstanding guest service, operational excellence, and exemplary leadership
Coast Hotels recognized top performers across 10 categories at its annual brand conference, including first-ever Lifetime Achievement Award.
Photo by Coast Hotels
Vancouver, B.C. – Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, has announced the recipients of its 2025 Coast Hotels Awards. The awards were presented during the company’s annual brand conference, held at Coast Bastion Hotel in Nanaimo, B.C., Canada.
The annual awards program recognizes and celebrates outstanding contributions from Coast Hotels Ambassadors, hotel teams and leaders who exemplify hospitality excellence, deliver memorable guest experiences, and demonstrate strong business performance.
Our Ambassadors and operators consistently went above and beyond this past year, making meaningful contributions to our more than 50-year legacy of delighting guests with friendly service and refreshingly local stays. This celebration honors the individuals and teams who bring our brand promise to life and create exceptional experiences that continue to differentiate Coast Hotels. Takamasa Machiura, President and CEO of Coast Hotels
In addition to the annual awards, Coast Hotels presented its first Lifetime Achievement Award to Mark Hope, recognizing his enduring impact on the organization. The award honors a lifetime devoted to advancing Coast Hotels through vision, commitment, and purpose, and acknowledges leadership that has helped shape the company’s growth while continuing to inspire its future.
The recipients of the 2025 Coast Hotels Awards include:
- Lifetime Achievement Award: Mark Hope, Vice President, Development, Coast Hotels
- Best Hotel in Cleanliness: Coast Tsawwassen Inn, Delta, BC, Canada
- Most Improved Revenue Generation Index: Coast Bastion Hotel, Nanaimo, BC, Canada
- Highest Net Promoter Score: Coast Tsawwassen Inn, Delta, BC, Canada
- Members’ Choice Award: Coast Tsawwassen Inn, Delta, BC, Canada
- Highest Coast Rewards Member Enrollments: Coast Chilliwack Hotel by APA, Chilliwack, BC, Canada
- Brand Compliance Excellence: Coast Hillcrest Hotel, Revelstoke, BC, Canada
- Ambassador of the Year: Ricardo Santos, Coast Edmonton Plaza Hotel by APA, AB, Canada
- Leader of the Year: Debra Haubrich, Coast Swift Current Hotel, Swift Current, SK, Canada
- General Manager of the Year: Sameer Mathew, Coast Coal Harbour Vancouver Hotel by APA, BC, Canada
- Hotel of the Year: Waimea Plantation Cottages, a Coast Resort, Waimea, Kauai, HI, USA
Media Contact
Brigitte Diem-Guy
VP Revenue Strategies & Communication [email protected]