Heimat-Liebe-Hotels Chooses Canary Technologies to Provide a Streamlined, Mobile-First Guest Experience
German hotel group offers digital solutions to increase guest engagement and provide seamless service throughout their portfolio.
German hotel group Heimat-Liebe-Hotels implements Canary's mobile-first platform featuring Mobile Check-In and AI messaging to streamline operations while maintaining local authenticity.
Photo by Canary Technologies
SAN FRANCISCO, CA — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Heimat-Liebe-Hotels is bringing digital-first guest engagement to its portfolio for better service and more efficient operations.
With Canary, Heimat-Liebe-Hotels is digitizing key touchpoints across the guest journey with Mobile Check-In, AI Guest Messaging, Dynamic Upsells and Digital Compendium. These tools help Heimat-Liebe-Hotels’ global travelers stay connected to everything their hotel has to offer.
Heimat-Liebe-Hotels is a German hospitality group known for its regional identity, authenticity and heartfelt service. With a strong focus on creating meaningful stays rooted in local culture, the group brings together distinctive hotels that reflect a deep sense of place while delivering modern comfort and thoughtful hospitality.
Heimat-Liebe-Hotels is embracing technology that supports both their guests and their teams. With Canary, they’re creating smoother arrivals, clearer communication and more responsive service — all while preserving the warmth and character that define their hotels.
Manuel de la Torre, Head of Sales, EMEA at Canary Technologies
With Canary, Heimat-Liebe-Hotels is simplifying every part of the guest journey, both for travelers and hotel teams. By simplifying arrivals, supporting real-time communication and streamlining access to hotel information, Canary’s solution lets the hotel deliver on the modern, mobile-first service guests expect.
At Heimat-Liebe-Hotels, our goal is to make every guest feel genuinely welcome while continuously improving how we operate. Canary helps us streamline essential processes and communicate more effectively with our guests. We quickly saw a financial ROI, and the time savings has freed our staff to focus more on in-person connections.
Eugen Benz, Head of Processes & Quality at Heimat-Liebe-Hotels
About Heimat-Liebe-Hotels
Heimat-Liebe-Hotels is a German hotel group dedicated to creating authentic stays rooted in regional culture, character, and heartfelt hospitality. With properties located across Germany, the group combines a strong sense of place with modern comfort and thoughtful service, offering guests experiences that feel personal, welcoming, and distinctly local. Learn more at www.heimatliebehotels.de/.
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning agentic AI platform for hotel and guest management. Digitizing guest touchpoints from discovery to post-stay, Canary manages tens of millions of guest and staff interactions end-to-end autonomously each year, improving operational efficiency, increasing revenue and elevating the guest experience. Canary has built the most robust artificial intelligence interaction layer designed specifically for hotels, staff and guests.
Trusted by over 20,000 hotels in 125+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels and IHG Hotels & Resorts. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned recognition from Deloitte, Business Insider, Fast Company, the American Hotel and Lodging Association, TravelTech Breakthrough, Hospitality Technology and more.
For more information, visit https://www.canarytechnologies.com.
Media Contact
Amanda McDowell
Content Marketing Manager [email protected]