Newport Hospitality Group Hotels Earn Top Brand Honors Across Hyatt, Wyndham and Choice Portfolios

WILLIAMSBURG, Va. — Newport Hospitality Group announced that several of its managed hotels have received top honors across Hyatt, Wyndham, and Choice Hotels brands, highlighting the company’s ability to consistently deliver exceptional performance, guest satisfaction, and brand alignment across diverse operating platforms.

These awards validate our ability to execute at a high level across every brand we serve. No matter the flag or market, our teams are focused on delivering exceptional guest experiences while producing strong results for our ownership partners. Wayne West III, President of Newport Hospitality Group

• Hyatt Place Blacksburg earned the Hyatt Platinum Key Award, placing it among the top-performing properties in the Hyatt system. This elite recognition reflects exceptional guest experience, operational excellence, and a strong culture of care. The hotel was also automatically nominated for Hyatt’s Hotel of the Year and General Manager of the Year.
• Sleep Inn & Suites Clintwood received Choice Hotels’ Platinum Guest Satisfaction Award, ranking among the top Sleep Inn properties based on guest satisfaction and brand performance metrics.
• Microtel Inn & Suites Altoona earned the Best of Microtel Award for the 10th consecutive year, demonstrating long-term consistency in quality, cleanliness, and guest satisfaction.
• Wingate by Wyndham Altoona Downtown/Medical Center received the Best of Wingate Award for the eighth consecutive year, recognizing excellence in service, quality, and overall guest experience.

Performance Across Brands Matters More Than Ever

In today’s hospitality landscape, brand standards are higher, guest expectations are evolving, and operational complexity continues to increase. Winning across multiple brands is not just recognition, it’s validation of a scalable, disciplined operating model.

Newport’s multi-brand portfolio success demonstrates:

• The ability to adapt to different brand standards while maintaining consistency
• A commitment to guest satisfaction as a primary performance driver
• Strong property-level leadership and team engagement
• A proven track record of sustained excellence; not one-time wins

“Brand awards are a direct reflection of how well a hotel delivers on its promise to guests,” West said. “To earn recognition across multiple platforms shows that our approach works and that our teams are executing at an elite level every day.”

A Culture That Drives Results

General Managers across the portfolio emphasized that these achievements are rooted in team culture and consistency.

For a hotel in a rural community like Clintwood, this shows that outstanding hospitality isn’t defined by size or location — it’s defined by commitment and consistency. Cassandra Mullins, General Manager of Sleep Inn & Suites Clintwood

At Hyatt Place Blacksburg, General Manager Sarah Riggs noted that the Platinum Key Award reflects sustained operational discipline and investment in people. “Our team takes great pride in delivering a consistently exceptional experience while upholding the highest brand standards,” Riggs said.

Maggie Leonard, General Manager of both the Microtel Inn & Suites Altoona and the Wingate by Wyndham Altoona, said “Our people really care about these hotels and they go above and beyond what is expected of them to make us succeed. I am extremely proud of each team. We put guests first, and it shows.”

Newport’s performance across these leading hospitality brands reinforces its reputation as a trusted operator capable of delivering results regardless of brand, geography, or market conditions.

“These awards confirm the dedication of our hotel leaders and their teams,” West said. “We are incredibly proud of their accomplishments and grateful to our brand partners and ownership groups for the trust they place in Newport.”

Media Contacts

Barb Worcester

Owner, PRPRO [email protected] 4403203366

Kirsten Mosco

VP Media & Communications [email protected]