Touchstone 1 Invites HITEC Attendees to “Help Us Make a RUCKUS” at Booth 2421

Clearwater, FL – Touchstone 1, a leading provider of hospitality technology solutions, is inviting HITEC North America 2026 attendees to “Help Us Make a RUCKUS” at Booth 2421, located just inside the main entrance. The booth will feature hospitality technology conversations, property solutions, and a special RUCKUS Networks-themed take-a-puppy-home experience.

As a RUCKUS Networks Lifecycle Elite partner, Touchstone 1 applies more than 20 years of experience helping hospitality properties strengthen connectivity, improve guest technology, and support systems long after installation. At HITEC, the company will focus on the challenges hotel owners, operators, and IT leaders are facing now, including unreliable Wi-Fi, aging infrastructure, guest complaints, disconnected systems, security concerns, and limited internal resources.

Hotel owners are dealing with vendor fatigue, aging infrastructure, disconnected systems, limited resources, and guest satisfaction pressure all at the same time. After 23 years in hospitality technology, we know the answers are not the same for every property. Our job is to understand what is already in place, identify what is causing the pain, fix what matters first, and support the property and its team. Gary Patrick, CEO of Touchstone 1

The limited giveaway will feature RUCKUS-inspired stuffed puppies, bringing a playful show-floor moment to a serious industry conversation about network performance, guest satisfaction, and dependable support. Attendees who take home a puppy have the chance to win one of dozens of Amazon gift cards, while visitors to Booth 2421 can enter Touchstone 1’s drawing for a $2,500 grand prize.

At Booth 2421, Touchstone 1 will present Guestroom Entertainment, including TV Casting, along with the proprietary FUSION Gateway. Together, these offerings reflect the company’s broader role as a hospitality technology partner, helping properties connect guests, support operations, improve visibility, and manage technology with greater confidence.

Touchstone 1’s Guestroom Entertainment solutions help hotels meet today’s guest expectations for familiar, flexible in-room experiences. From TV Casting to integrated entertainment and property communication tools, Touchstone 1 helps properties deliver technology that is easy for guests to use and practical for hotel teams to manage.

The FUSION Gateway is Touchstone 1’s proprietary network platform designed to simplify connectivity, security, network management, and analytics across hospitality properties. Built by experienced network engineers, FUSION gives properties better visibility into network performance, user activity, broadband usage, support tickets, operational status, event connectivity needs, and revenue opportunities through Wi-Fi purchases or captive portal advertising.

Touchstone 1 will also highlight hotel security camera and surveillance solutions for properties that need stronger visibility, better protection, and technology matched to their environment. The company designs customized systems for guest-facing, staff, operational, and exterior areas, with options including indoor and outdoor cameras, motion detection, analytics, remote viewing, privacy masking, flexible storage, and access control integration.

“Owners should not have to choose between advanced technology and a partner that stays accountable,” Gary Patrick added. “The best solutions should improve the guest experience, make life easier for the property team, and provide support that continues long after installation. That is what we want people to understand when they visit us at HITEC.”

Attendees can visit Touchstone 1 at Booth 2421, just inside the main entrance on the left, during HITEC North America 2026, June 15 to 18 in San Antonio.

Media Contact

Andrea Mane

PROVision Partners [email protected]