Canary Technologies and Host Hotel Systems Announce New Integration for Smoother Hotel Operations
New two-way PMS integration gives hotels across Portugal, Spain and Latin America access to Canary's full agentic AI platform in one connected stack.
Canary Technologies integrates with Host Hotel Systems PMS, giving hotels in Portugal, Spain and Latin America access to automated check-in, upselling and AI messaging in one connected platform.
Photo by Canary Technologies
SAN FRANCISCO, CA — Canary Technologies, the leading AI platform for hotel and guest management, today announced a new integration with Host Hotel Systems, providing access to Canary's award-winning guest engagement platform for hotels across Portugal, Spain and Latin America.
The two-way integration directly connects Host PMS with Canary, allowing hotels to automate guest and staff workflows for smoother hotel operations. Mutual customers gain access to Canary's suite of guest and staff management solutions — including Mobile Check-In, Dynamic Upsells and AI Guest Messaging — with real-time syncing. For example, once a reservation lands in Host PMS, the Canary platform handles pre-arrival check-in, in-stay communication, upsell delivery and checkout automatically with real-time deposit-posting and folio updates.
For hotels in Portugal, Spain and Latin America that currently rely on standalone tools for guest engagement, the integration offers a path to consolidating functionality inside a single, fully connected platform.
Guest expectations have evolved. Today's guest wants to text the hotel, check in from their phone and be offered the right upgrade at the right moment. Delivering all of that from separate tools is where it gets complicated. Canary runs those workflows end-to-end, and this integration brings even greater connectivity to every hotelier on Host.
Manolo Diaz, Director of Sales, Southern Europe at Canary Technologies
A property management system holds the operational record every hotel runs on, and every great integration should make that record even more valuable, not more complex. Canary is one more piece of that record: adding it to the Host ecosystem lets hoteliers cover check-in, upselling and guest messaging, all while keeping operations connected.
Pedro Lara, Head of Partnerships at Host
The integration is available now for mutual customers. To learn more, visit www.canarytechnologies.com.
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning agentic AI platform for hotel and guest management. Digitizing guest touchpoints from discovery to post-stay, Canary manages tens of millions of guest and staff interactions end-to-end autonomously each year, improving operational efficiency, increasing revenue and elevating the guest experience. Canary has built the most robust artificial intelligence interaction layer designed specifically for hotels, staff and guests.
Trusted by over 20,000 hotels in 125+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels and IHG Hotels & Resorts. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned recognition from Deloitte, Business Insider, Fast Company, the American Hotel and Lodging Association, TravelTech Breakthrough, Hospitality Technology and more.
For more information, visit https://www.canarytechnologies.com.