dormakaba to acquire Alliants, connecting hotel access with digital guest experience

dormakaba acquires Alliants, a UK-based guest experience platform serving 100,000+ hotel rooms, to combine physical access control with digital guest engagement in a single end-to-end hospitality solution.

dormakaba to acquire Alliants, connecting hotel access with digital guest experience

Photo by dormakaba

dormakaba has signed a binding agreement to acquire Alliants, the guest experience technology partner behind more than 100,000 hotel rooms for the world’s leading hospitality brands. The acquisition will strengthen dormakaba’s position as a global hospitality access solutions leader. It expands the company’s hospitality offering beyond physical access control, connecting room entry with digital guest engagement to support a seamless guest journey while preserving customer choice.

Founded in 2009 in Southampton, United Kingdom, Alliants provides proprietary guest experience software and managed services that help hotels serve guests from pre-arrival through their stay and beyond. Its capabilities include concierge, contactless check-in, mobile key, payments, messaging, and agentic AI. The company operates globally and employs more than 100 people. With a strong track record of delivering hotel room keys to both Apple Wallet and Google Wallet, Alliants’ digital hotel key technology was recognized by TIME Magazine as one of the best inventions of 2025.

By pairing Alliants' powerful and established experience platform with dormakaba's global portfolio and scale, hotels will have the option for an end-to-end solution across digital guest engagement, access, and hotel operations.

Both dormakaba and Alliants will remain interoperable with other providers across the tech stack providing real choice for hotels to work with other manufacturers and software partners to best fit their needs.

Hotel owners and operators increasingly view access and guest experience as part of the same strategy. Alliants adds proven technology and deep hospitality expertise that help us better serve hotels today and as their needs evolve. Hospitality is a key growth vertical for dormakaba, and this acquisition reflects our continued investment in the sector globally while broadening the value we can deliver to hotel customers

Till Reuter, CEO of dormakaba

Access and guest experience stopped being separate problems some time ago; the industry's tooling just hasn't caught up. Alliants brings the digital guest journey, and dormakaba brings a proven track record in access and a presence in more than 130 countries. Together we can offer hotels one route through it – without asking them to give up the partners they already trust

Tristan Gadsby, CEO and Founder of Alliants

The parties have agreed not to disclose further details or the financial terms of the transaction. The agreement was signed today, and dormakaba expects the transaction to close after regulatory approval, expected within this year.

Media Contact

Ashley Shuler

PR Manager, North America [email protected] +1 317 995 5757

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dormakaba is one of the top three companies in the world for access control and physical security solutions. Through a comprehensive product offering, dormakaba and its brands secure facilities, enable seamless flow, and provide peace of mind. From design to install and maintenance, dormakaba is a trusted partner, enabling customers to lead with confidence, knowing what matters to them matters to us.

At Alliants, we are passionate about developing the guest experience platform of the future. With our deep hospitality industry knowledge and expertise, we know how to create and deploy technology quickly, train your staff effectively, and work with you to ensure adoption and a swift ROI. We have extensive global experience in luxury hospitality and understand how the right operational procedures, technology and data solutions, can empower you...