Stayntouch and InnVest Hotels Expand Partnership with Digital Registration Card Upgrade

Bethesda, MD | Sept. 30, 2026 | Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, recently expanded its partnership with InnVest Hotels, Canada's largest owner and operator of hotels. Stayntouch will deploy its Digital Registration Card solution across six InnVest properties, replacing manual check-in with a tablet-assisted, guest-facing digital workflow. This frees front desk teams to spend more time engaging with guests during check-in, rather than being buried in paperwork.

InnVest Hotels manages a geographically diverse portfolio of more than 100 properties across Canada, spanning internationally recognized brands from roadside inns to luxury urban hotels. A Stayntouch partner since 2024, InnVest is now expanding its use of Stayntouch technology with Digital Registration Cards, creating a more seamless guest welcome experience. With Stayntouch's Digital Registration Cards, InnVest hotels will benefit from:

• Less paperwork, more face time. Automated data entry frees staff to engage with guests, not screens.

• Cleaner data, less manual entry. Digital forms replace paper, reducing errors and front-desk workload.

• A branded arrival experience. Custom property photos and touchscreen-optimized flows reflect each hotel's identity.

• Built-in privacy safeguards. Automatic timeouts and staff oversight keep guest data secure throughout check-in.

Ashwin Rampadaruth, the Hotel Systems Manager at InnVest, said, "Front-desk efficiency has a direct impact on both our guest experience and our staff's day-to-day workload. As we looked at ways to reduce paperwork and manual entry across our portfolio, Stayntouch's Digital Registration Cards stood out for how well they fit into the platform our teams already use. This upgrade lets us give guests a faster, more polished arrival while giving our front-desk staff cleaner data and fewer repetitive tasks. It's a natural extension of the partnership we've built with Stayntouch and one we expect to make a meaningful difference at check-in across our hotels."

Bill Fanning, the Chief Revenue Officer at Stayntouch, said, "InnVest has been a valued partner, and this expansion reflects the kind of long-term relationship we aim to build with every hotel group we work with. Digital Registration Cards are about removing friction, for guests who want a faster arrival and for staff who need cleaner data and less manual work. We're glad InnVest is extending that value across its portfolio, and we look forward to continuing to support their operations as they grow."

About Stayntouch

Stayntouch delivers a flexible, best-in-class hotel property management system (PMS) with a comprehensive library of over 1,400 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies, innovative independent brands, and iconic properties such as Sage Hospitality, Stoney Creek Hotels, First Hotels, the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com. 

About InnVest

Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices.

Our company culture is built on collaboration.  A nimble team where everyone has a voice and an opportunity to pursue their passions.  Our skillsets are as diverse as our portfolio, but we all have a singular focus: partnership delivers the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo.

With 81 hotels in our portfolio, representing 14 internationally recognized hotel brands, InnVest is the largest owner of hotels in Canada.  In addition, our management team oversees the day-to-day activities of almost 70 hotels, making InnVest the largest operator of hotels in Canada.  InnVest’s portfolio is geographically diverse with hotels from Vancouver, British Columbia to Corner Brook, Newfoundland. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio. For more information, visit https://innvesthotels.com/.