Avalora Cloud PBX Completes Integration with Tiger TMS iLink
Avalora's Cloud PBX now integrates with TigerTMS iLink middleware, enabling hotels to sync guest data, housekeeping status, and calling permissions across 250+ hotel systems.
Photo by Avalora
Avalora, a global hospitality technology company dedicated to Powering the Connected Hotel™, has completed a direct PMS-PBX integration of its Cloud PBX with iLink by TigerTMS.
The integration allows hotels to seamlessly update their PMS with essential guest details by exchanging key data, such as guest names, external calling permissions, voicemail and messaging, and housekeeping status through the compatible interface.
Together, the Avalora Cloud PBX and TigerTMS iLink will help staff work more efficiently, keep information current, and provide a more personalized guest experience. This integration is another step toward our goal of creating truly connected hotels that work better and smarter for guests, staff and hotel ownership. TigerTMS shares our vision of hotels being able to choose technology according to the individual property needs and having their technology stack fully integrated
Mark Cederloff, CEO, Avalora
Avalora Cloud PBX is a fully managed cloud phone system specifically designed for the hospitality industry, connecting guest rooms, front desks, reservations teams, staff, and common areas. The system helps lower both infrastructure and operating costs while minimizing the technology burden for single properties and multi-property portfolios alike. It supports PMS–PBX integration to over 100 property management systems through direct interfaces, and with this partnership, utilizing the leading iLink middleware solution from TigerTMS.
Avalora's footprint across North America, the UK and Europe, built on decades of hospitality experience, makes them an ideal partner for TigerTMS. Together, we're connecting Cloud PBX and agentic AI with the hotel systems properties already use, so hotels can simplify operations, empower staff and deliver a more seamless guest experience
James Slatter, Managing Director, TigerTMS
TigerTMS iLink is a single integration platform that provides hotels with connectivity for every leading PMS, TV system, guest-services solutions, and more than 250 other leading hotel systems. iLink lets hotels choose the best applications for their property and connect them through the platform’s open, scalable connectivity.
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