Six Senses Samui Deploys Cloud-Based POS to Support Guest-Centric Service and Operational Coordination

Bangkok, Thailand – Shiji, the global leader in hospitality technology, today announced that Six Senses Samui has successfully gone live with Infrasys POS, deploying the cloud-based point-of-sale platform across the resort’s food and beverage and operational outlets. The go-live supports Six Senses Samui’s ongoing digital transformation, strengthening operational coordination while preserving the brand’s focus on highly personalized, guest-centric service.

Set on a private headland overlooking the Gulf of Thailand, Six Senses Samui operates within a complex luxury environment defined by multiple dining venues, sustainability-driven practices, and high-touch service standards. To support these requirements, the resort selected Infrasys POS as a modern, cloud-native platform capable of managing operations across nine outlets, while integrating seamlessly with existing hospitality and back-office systems.

The implementation brings together a connected ecosystem of technologies, including Sun Systems for finance, TableCheck for reservations, Okami for operational workflows, and Purchase Plus for procurement. By unifying these systems through Infrasys POS, the resort replaces previously fragmented workflows with a centralized operational backbone, enabling real-time data flow across dining, inventory, procurement, and financial processes.

With Infrasys POS, Six Senses Samui now operates on a single, integrated foundation that supports coordination across outlets without adding complexity for frontline teams. This approach allows operational processes to run more smoothly in the background, while teams remain focused on delivering thoughtful, personalized guest experiences.

James Liaw, General Manager for Singapore and Thailand of Shiji Group

The cloud-based architecture of Infrasys POS provides real-time transaction processing, centralized menu and outlet management, and seamless integration with critical back-office systems. These capabilities support greater accuracy, consistency, and visibility across resort operations, helping teams respond more effectively to daily operational demands.

Prior to the deployment, teams relied on multiple disconnected systems across departments, increasing manual effort and limiting real-time insight. With Infrasys POS live, workflows are now unified within a single environment, supporting clearer reporting, faster decision-making, and improved coordination between service, procurement, and finance functions.

For a resort like Six Senses Samui, operational clarity behind the scenes is essential to delivering meaningful guest experiences. The adoption of Shiji Infrasys POS has reduced operational friction and given our teams greater confidence in how they work day to day, allowing them to spend more time focused on our guests.

Johannes Steyn, General Manager of Six Senses Samui

The go-live reflects a broader shift within luxury hospitality toward integrated, cloud-based technology ecosystems, where operational precision and guest personalization must work in tandem. By adopting Infrasys POS, Six Senses Samui reinforces its commitment to innovation while maintaining the service philosophy that defines the brand.