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Operations & Strategy
More Hotels, More Problems? Scaling Smarter in Hospitality
White Paper
April 29

More Hotels, More Problems? Scaling Smarter in Hospitality

The report examines how hotel operators are balancing centralization with property autonomy to scale efficiently amid rising labor costs and staffing challenges.

Jason Freed
By Jason Freed, Head of Content & Communications, Otelier
The 2026 Hotelier
White Paper
December 19, 2025

The 2026 Hotelier’s Planning Calendar: Track Hotel Operations Deadlines & Industry Events

Otelier's 2026 calendar tracks operational meetings, budget cycles, staffing reviews, and industry events for hotel managers and finance teams.

Otelier
Otelier
MasterCard Worldwide
White Paper
April 25, 2024

Overhauling travel & expense policies: New corporate priorities and traveler expectations

Travel and expense (T&E) policies are having a heyday as travel managers update their policies to better align with business objectives. The updates have two main impetuses: a resurgence of business travel, as reported in a Mastercard trends article from 2023,1 and predictions of higher spending through 2025, according to a Mastercard survey of business travel managers in 2023.2

Mastercard Worldwide
MasterCard Worldwide

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HN Original
World Panel

Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

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