Serving A Celebrity | The Life Of A Hotel Doctor

A few weeks ago, a call arrived from the Langham hotel (formerly the Ritz-Carlton in Pasadena). It was the manager of a hip hop singer whose name, like that of all hip hop singers, was unfamiliar. He explained that his client felt a sore throat coming on and wanted a shot of cortisone. I receive those requests now and then; singers think it helps. Ear-nose-throat specialists theorize that cortisone’s anti-inflammatory action relieves hoarse...

He called the next morning to say the singer wanted the shot around midday, and he would call to give me an hour’s notice. Noon passed with no call. That often happens. That afternoon a travel insurance agency phoned to tell me a Belgian lady at the Omni Hotel downtown had requested a doctor to treat her flu. She wanted me to come at 8 o’clock. Almost all callers want a visit immediately, so these appointments don’t happen often, and I don’t like them because sometimes patients change their mind and go off without calling. Luckily, for insurance visits, if the patient isn’t there, I still get paid.

While I was eating dinner at 5:30 the manager called. His client was ready, but there was a hitch. The singer was no longer at the Langham but at a resort in La Puente, thirty-five miles away. Driving took an hour. The resort was a big hotel in a park, hosting an event called The Urban Music Festival, so the halls overflowed with black people, the women in dazzling gowns, the men dressed as gangsters. When I arrived at the room and knocked, no one answered. I called the manager’s cell phone and got voicemail.

Now and then I’m stiffed, but this trip wasn’t a total loss because I could make the 8:00 insurance visit to the Omni on the way home. It was 7:00. Since driving to the Omni took half an hour, I sat in the lobby, occasionally calling the manager’s number. As I walked to my car, my phone rang, and it was the manager announcing his client’s availability. I ran back to the room, now packed with his entourage. Everyone watched with interest as I drew up the medicine. The singer dropped his pant; I gave the shot, collected my money, drove to the Omni, and then returned home to finish supper.

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In his regular column "The Life of a Hotel Doctor", Mike Oppenheim shares remarkable stories around visiting hotel guests as a doctor. When he began as a hotel doctor during the 1980s, only luxury hotels had a “house doctor,” usually a local practitioner who did it as a sideline.

In his regular column "The Life of a Hotel Doctor", Mike Oppenheim shares remarkable stories around visiting hotel guests as a doctor. When he began as a hotel doctor during the 1980s, only luxury hotels had a “house doctor,” usually a local practitioner who did it as a sideline. Nowadays, in a large city even the lowliest motel receives blandishments from a dozen individuals plus several agencies that send moonlighting doctors if they can find...

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