'There’s a whole lotta nothing going on'

You need look no further than the finely manicured lawns of the Arizona Biltmore Resort & Spa to see the condition of the U.S. hotel industry. Below the beautiful surface, there’s a cauldron of nervousness and downright fear that’s close to bubbling over. There were a number of smiley faces put on by hotel executives throughout the conference, but like a delicious Kobe slider from Phoenix institution Durant’s Restaurant, they’re gone in an...