Housekeeping in Hospitality


Soenke Weiss
Founder & Chief Strategy Officer, Optii Solutions Pty Ltd
More from Soenke Weiss
Founder & Chief Strategy Officer, Optii Solutions Pty Ltd
More from Soenke WeissAs the world starts to reopen, consumers will slowly return to traveling in a world that may be waiting for a vaccine for some time yet. Managing the threat of local outbreaks is ever-present. It is now becoming each hotels' worst nightmare that a guest may be able to prove that an infection was contracted in the hotel and worse still - that a hotel will become associated and identified with an outbreak or a hotspot.
The prominence of the housekeeping function has seen a revival in recent years. While its contribution was underappreciated for many decades, there has been a recent awakening to the department's significant impact on shaping the guest experience and the positive impact a well-managed team can have on the hotel's bottom line.
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