The Turndown: The Podcast for Hoteliers - Exploring shifting standards in housekeeping, from automation to upselling
Having worked as a housekeeper in the past, Luka Berger, Founder & CEO of Flexkeeping, is passionate about bringing technology to properties that are still managing housekeeping using pen and paper. With some hotels either canceling, upselling, or charging for housekeeping, Luka also discusses solutions for forecasting staffing needs, plus the difference between implementing green initiatives vs greenwashing in housekeeping.
Tune in to The Turndown
Ever wonder what keeps hoteliers up at night? Or what helps them sleep easy? In “The Turndown,” host Sébastien Leitner of Cloudbeds chats with hospitality executives and industry leaders about their latest challenges and breakthroughs, the inspirations and innovations that keep them going, and the life lessons that go along with working in this chaotic, yet rewarding, industry.
Episode Description
Having worked as a housekeeper in the past, Luka Berger, Founder & CEO of Flexkeeping, is passionate about bringing technology to properties that are still managing housekeeping using pen and paper. With some hotels either canceling, upselling, or charging for housekeeping, Luka also discusses solutions for forecasting staffing needs, plus the difference between implementing green initiatives vs greenwashing in housekeeping.
Additional resources on this topic:
https://www.cloudbeds.com/ebooks/hotel-sops-housekeeping-templates/
https://www.cloudbeds.com/templates/housekeeping-checklist/
About Cloudbeds
Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system.
Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.
About Flexkeeping
Flexkeeping, a Mews company, is a leading hotel operations platform designed to help hospitality teams streamline workflows, automate services, and elevate the guest experience. Trusted by top brands across Europe and beyond, Flexkeeping empowers hotels to deliver operational excellence with ease.
Our mission: to change how hotels operate. For good. Will yours be next? Find out at www.flexkeeping.com.