No stigma, no holding back: Leading through pressure, change, and menopause | Suzanne Speak of Radisson Hotel Group
Suzanne Speak of Radisson discusses leadership challenges including menopause, a topic rarely addressed in hospitality management.
Photo by Cloudbeds
What does it really take to lead when the pressure never lets up, and the conversations most leaders avoid become impossible to ignore? In this episode of The Turndown, Suzanne Speak, Managing Director UK & Ireland at Radisson Hotel Group, shares an unfiltered look at leadership through constant change, personal strain, and menopause, a topic the industry has long kept in the shadows.
Drawing on decades of experience across global brands and complex operations, Suzanne goes beyond the surface to unpack what leadership really looks like today, from navigating relentless pressure and shifting guest expectations to balancing technology with human connection.
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Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system.
Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.