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Interview w/ Chris Hartmann, Chief Technology Strategist, HVS Technology Strategies Division, HVS International - Additional Comments on his article: 'Competitive Technology - Choosing your Weapons'

In this streaming audio interview, Chris Hartmann explains his article, noted above and linked below. It introduces the term 'Experience Design,' explains what it is, who has it and why you might need it. This technology expert with a Harvard education puts it in easy to understand terms for those who might be a little hesitant when it comes to the Internet and marketing your product, service or property.

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RELATED ARTICLE - Competitive Technology - Choosing your Weapons - By: Chris Hartmann - HVS Technology Strategies

HVS Technology Strategies is a division of HVS International, the world's largest hospitality specific consulting firm. The division was formed in mid-2000, following two years of hospitality technology market research. Our findings revealed a growing demand for unbiased, technology-focused consulting throughout the hospitality industry. HVS Technology Strategies is comprised of consultants with hospitality operations experience. You will not have to spend valuable time educating our consultants on the principals of hospitality business practices. These individuals are constantly researching and keeping apprised of new technology products and services, as well as the practical applications of these products and services in the lodging environment. For more information visit www.hvsit.com.

Kevin Heilbronner is the US Editor for wiredhotelier.com and hospitalitynet.org, providing streaming multimedia-content for these websites. Based outside of Washington DC, Heilbronner has worked with Hsyndicate to conduct interviews at several hospitality trade shows in the US and Europe over the last couple of years. His column and content are featured in the Hospitality Net weekly newsletter. A familiar voice in Washington, DC, Heilbronner is the stadium announcer for the NBA's Washington Wizards, WNBA's Washington Mystics and WUSA's Washington Freedom. He resides in Centreville, VA and can be reached via email: [email protected].

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HVS is the world's leading consulting and services organization focused on the hotel, restaurant, shared ownership, gaming, and leisure industries. Established in 1980, the company performs more than 2,000 assignments per year for virtually every major industry participant. HVS principals are regarded as the leading professionals in their respective regions of the globe.