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What was the Total Cost of Ownership of Your Mobile Computing Deployment? - Every Respondent To Receive Executive White Paper on the top-level study-findings

VDC, an independent technology market research firm, is conducting a comprehensive study into the total cost of ownership for mobile computing and communications solutions among users in the hospitality and leisure markets. VDC defines total cost of ownership as being comprised of, but not limited to, the following:Hardware platforms, including peripherals such as bar code scanners, touch screens, keypads, etc.

Venture Development Corporation (VDC)

Dear Mobile Computer User or Specifier:

VDC, an independent technology market research firm, is conducting a comprehensive study into the total cost of ownership for mobile computing and communications solutions among users in the hospitality and leisure markets. VDC defines total cost of ownership as being comprised of, but not limited to, the following:

Hardware platforms, including peripherals such as bar code scanners, touch screens, keypads, etc., software: OS licenses, application software licenses, middleware, terminal emulation, etc.,
System installation and integration (including wireless/wireline communications), and those "soft costs" related to cost of downtime related to computer failure, staff time to support your mobile workforce, etc.

Why conduct this study? Leading suppliers of rugged mobile computers, commercial-grade computing products, and related communications products and services want to understand the true total cost of ownership and how issues such as downtime related product failure, staff time and resources to support those failures, etc. may be impeding the operational efficiencies of your organization, or those like yours. They seek the views of users, systems integrators and others who specify and purchase these products for a variety of applications that range from the professional to personal.

Your experience and insights are valuable. So we hope that you can contribute to the growing body of knowledge about mobile and wireless solutions by responding to the questionnaire linked below. The survey should take no more than 15 minutes. In appreciation for your cooperation, we will send every respondent:

  • An Executive White Paper on the top-level findings of this study
  • VDC will donate $1 to the Red Cross for each completed survey
  • Enter you into a drawing for one of five DVD players

Survey available at:

Thanks very much for your assistance!

Privacy Policy:
VDC will not sell, rent, or in any way provide your contact information with any 3rd party. Your individual responses are strictly confidential. Respondents will receive a copy of the executive white paper, but will not receive any future mailings from VDC or any 3rd party.

The information obtained by VDC will only be used to develop insights into the typical total cost of ownership for computers and related communications technologies for hospitality and leisure markets. Individual responses and contact information are strictly confidential and will not be sold, rented, or provided to any 3rd party.

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