Waterford Hotel Group recently announced the appointment of Farouk Rajab as General Manager of the Mystic Marriott Hotel & Spa. Located in Groton in the beautiful Mystic region of Coastal Connecticut, the AAA 4-Diamond, 285-room Mystic Marriott is professionally managed by Waterford Hotel Group, Inc., a national hotel and convention center management firm with offices in Waterford, CT.
Chef Krawic brings 30 years of professional management and food preparation experience to Octagon and the Mystic Marriott. He joins the hotel?s culinary team from his most recent role as Executive Chef at the Westin Hotel in Providence, RI, where he rebuilt and improved the entire culinary and food & beverage departments. Previously, he has held positions at numerous hotels and resorts throughout Florida and Puerto Rico, including Executive Sous Chef at the Marriott Hotel Ft. Lauderdale and the Isle of Capri Casinos in Pompano Beach, as well as Executive Chef at the Martineau Bay Resort & Spa in Vieques, PR. Krawic also served as Executive Sous Chef at the El San Juan Hotel in Isla Verde, PR and the El Conquistador Resort in Fajardo, PR.
Milano joins the Mystic Marriott team with more than 18 years sales management experience. She most recently served as Director of Group Sales at The Charles Hotel in Cambridge, MA, where she effectively managed a competitive group sales team and implemented successful sales strategies while developing an impressive client roster. Prior to her role as Director of Group Sales, Milano served as Assistant Director of Catering and Catering Sales Manager for the Cambridge hotel. Her additional past experience includes ten years with the Navy and Army MWR club systems in management, sales and operations. Milano acted as Club Manager for the Campbell Club in Fort Campbell, KY, and Catering Director for the Camp Zama Community Club in Camp Zama, Japan.
In his new role, Allen will oversee all operational aspects of the facility, manage all full-time and part-time staff, and will be responsible for revenue and profitability, as well as customer, associate and owner satisfaction. A graduate of the Sports and Hotel Management program at the University of Massachusetts Amherst, Allen has more than 24 years leadership experience in the hospitality industry. He comes to the Mystic Marriott from the Providence Biltmore Hotel where he served as the General Manager. His experience also includes serving as the General Manager of the InterContinental Hotel in Milwaukee; and, General Manager at the Inn and Spa at Loretto, Santa Fe, after having been promoted to that position from General Manager at the Grove Isle Hotel & Spa, Coconut Grove, Florida. Allen’s New England roots run deep as he served as General Manager of Nantucket Island Resorts, including the White Elephant, Hartford House Village, the Wharf Cottages and Harbor View Inn.