Louis Fung has been appointed as Director of Food and Beverage at Eaton, Hong Kong
Eaton, Hong Kong is delighted to announce the appointment of Mr Louis Fung as Director of Food and Beverage.
Search
Mael Vastine has been appointed as Area General Manager, Hong Kong at ONYX Hospitality Group
Mael Vastine will take up the role of Area General Manager, Hong Kong. In this capacity, Vastine will oversee all brands, including new projects in Hong Kong, and continue to lead OZO Wesley Hong Kong. Vastine joined the company in 2014 as General Manager of OZO Wesley Hong Kong, where he was responsible for the overall operations of the group’s first OZO hotel. Prior to joining ONYX, Vastine was the Resident Manager of the Ibis Hong Kong Central and Sheung Wan Hotel.
Tommy Lai has been named Vice President of ONYX North Asia at ONYX Hospitality Group
Based in Hong Kong, Lai holds the role as head of North Asia, and is responsible in leading the operations and business development of all brands in the region. The North Asia region comprises China, Hong Kong, Taiwan, Japan and Korea. At the same time, Mael Vastine will take up the role of Area General Manager, Hong Kong. In this capacity, Vastine will oversee all brands, including new projects in Hong Kong, and continue to lead OZO Wesley Hong Kong.
Hoteliers Stay Ahead of Rapidly Changing Industry at Revenue Strategy Forum Hong Kong, co-hosted by Duetto and Hotel ICON
Revenue Strategy Forum (RSF) Hong Kong brought together more than 100 revenue management innovators, hotel executives and thought leaders from one of Asia's most prestigious hospitality schools to share best practices for thriving in an increasingly complex distribution landscape. Co-host Hotel ICON welcomed RSF Hong Kong back for its second year and accommodated an expanded lineup of speeches, networking and hands-on educational sessions.
New Luxury Hotel Group Niccolo Hotels Announces Flagship Hotel in Hong Kong
Niccolo Hotels, the new luxury hotel brand, is set to catapult into the limelight with the announcement of its exciting new flagship property in Hong Kong. The Murray, a Niccolo Hotel, Hong Kong, being part of the government's Conserving Central Project will open in October 2017, on Cotton Tree Drive in Central.
Hermes-Sojitz Fund Expands Its Boutique Hotel Chain in Italy
Hermes-Sojitz International Investment Fund has started the implementation of its boutique hotel chain project in the Northern Italy. The project embraces marvelous antique palaces and palazzos with their unique stories. 10 real estate items have already been chosen to be reconstructed to become a part of the new hotel chain. Now the Fund is to expand its project with new matching items.
PolyU Study Finds Tourists Resilient to Hong Kong Weather
Tourists are quite resilient and rarely change their plans when they encounter poor weather while visiting Hong Kong, according to Professor Bob McKercher of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and his co-researchers. In a recently published study, the researchers tracked visitors' movements for almost two months to see whether the weather caused any changes in their behaviour. They found that unlike tourists to non-urban destinations, Hong Kong visitors tend to continue with their plans regardless, although "perceived comfort levels" do affect satisfaction for a small number of visitors.
Thuy Tranthi has been appointed as Group Vice President of Sales & Marketing at Rosewood Hotel Group
With the appointment of Thuy Tranthi Rieder as group vice president of sales & marketing, Rosewood Hotel Group international hotel management company has added strong leadership to the company’s sales and marketing force to support its ambitious expansion and growing presence in the global luxury hospitality arena.
James Chow has been appointed as Director of Sales and Marketing at Kerry Hotel Hong Kong
Scheduled for completion in December 2016, the first Kerry Hotel in Hong Kong has announced a key appointment to the Executive Team. James Chow, Director of Sales & Marketing, will be spearheading the marketing, sales, revenue and event management strategies for the newest 5-star property of Shangri-la Hotels & Resorts in Hong Kong.
Per Kredner has been appointed as General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui
Hyatt Regency Hong Kong, Tsim Sha Tsui is pleased to announce the appointment of Mr Per Kredner as its new General Manager. As a professional and enthusiastic Swedish hotelier, Mr Kredner has a successful career in hospitality management spanning in Dubai, Muscat, Singapore, Shanghai and Tokyo for over 15 years. He has numerous years of experience in hotel management as well as food and beverage operations gained in a number of properties across Asia and the Middle East, including the prominent Grand Hyatt Dubai, Grand Hyatt Singapore and Park Hyatt Shanghai.
Thomas Salg has been appointed as General Manager at Marco Polo Hong kong Hotel, Prince Hotel and Gateway Hotel
Marco Polo Hotels has promoted Mr. Thomas Salg to General Manager of its three Hong Kong properties: Marco Polo Hong kong Hotel, Prince Hotel and Gateway Hotel . A seasoned hotelier, Thomas has been in the hotel industry for more than 20 years, spanning 8 countries and 3 different continents within that time. His most recent position was General Manager of Marco Polo Shenzhen, where he successfully achieved significant growth in financial performance, guest satisfaction and associate engagement year-on-year since joining in 2013.
Ascott Marks Its 10th Anniversary In Hong Kong With The Opening Of Citadines Harbourview Hong Kong And The Newly-rebranded Citadines Mercer Hong Kong
CapitaLand's wholly-owned serviced residence business unit, The Ascott Limited (Ascott) has unveiled two Citadines properties in Hong Kong. With the opening of the 52-unit Citadines Harbourview Hong Kong and the newly-rebranded 55-unit Citadines Mercer Hong Kong, Ascott's presence in the city has expanded to more than 300 units in prime locations across Hong Kong Island and Kowloon.
Nicholas Smith has been appointed as General Manager at Kerry Hotel, Hong Kong
Following Shangri-La Hotels and Resorts’ announcement of the opening of its fourth hotel in Hong Kong, the new property, Kerry Hotel, Hong Kong, officially announces the appointment of Nicholas Smith as general manager.
Duncan Palmer has been appointed as Managing Director at The Murray Building
Marco Polo Hotels has appointed seasoned luxury hotelier Duncan Palmer as Managing Director of its Hong Kong flagship property, the Murray Building, scheduled to open in October 2017. With over 35 years of experience in many senior management roles for luxury hotel groups worldwide including Mandarin Oriental, The Savoy and Langham Hotel Groups, Mr. Palmer is the perfect fit for the iconic landmark Murray Building nestled between the vibrant districts of Central and Admiralty. Originating from the United Kingdom, Mr. Palmer throughout his career has successfully spearheaded a number of global luxury hotel repositioning and redevelopment projects, mostly in historic and flagship properties. His earlier days with The Savoy Group saw him revitalise the heritage property The Savoy, London with a restoration programme, which resulted in the hotel’s performance significantly improving, and celebrating accolades of ‘Worldwide Hotel of the Year by Executive Travel Magazine. In addition, he also received the ‘One of the Top 10 Hotels in Europe for Service 2001’ award for The Connaught, London by Travel + Leisure Magazine. Mr. Palmer is no stranger to Hong Kong: he spent four years in Asia’s world city during his tenure with Langham Hospitality Group, as Managing Director of The Langham, Hong Kong and was Vice President Design for the group worldwide. In his new role, Mr. Palmer will be instrumental in setting a new benchmark for the luxury hotel sector. The transition from group level to Managing Director is a clear indication of his insatiable desire to transform this iconic landmark into a highly revered hotel.
SHTM Study on Hotel Loyalty Programmes: What May and May Not Work
Hotels should consider developing customer loyalty programmes that balance economic and social rewards to establish "sustainable relationships" with their customers, according to Dr Jin-Soo Lee, Dr Nelson Tsang and Dr Steve Pan of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. In a recently published study, the researchers explore how customers perceive different types of rewards and how those perceptions influence customer loyalty. Their particular concern lies in how that loyalty is expressed in terms of customer behaviour that supports the company.
Angela Chan has been appointed as Resident Manager at Hong Kong SkyCity Marriott Hotel
Hong Kong SkyCity Marriott Hotel is delighted to announce the appointment of Angela Chan as Resident Manager. In her new role, she will be responsible for overseeing the hotel’s operation, leading and motivating the teams, delivering excellent guest service while ensuring the brand standard is met, offering a fresh perspective to employees and maximizing revenue generation.
Mavis Ko has been appointed as Director of Public Relations & Communications at Cordis, Hong Kong
Cordis, Hong Kong is delighted to announce the appointments of Mr. Edward Hobson as Director of Sales & Marketing and Ms. Mavis Ko as Director of Public Relations & Communications.
Edward Hobson has been appointed as Director of Sales and Marketing at Cordis Hong Kong
Cordis, Hong Kong is delighted to announce the appointments of Mr. Edward Hobson as Director of Sales & Marketing and Ms. Mavis Ko as Director of Public Relations & Communications.
PolyU Study Finds Effective Mentoring Programmes Critical to Hotel Employees
Employees in the hotel sector benefit from mentoring programmes, which also benefit hotels by reducing staff turnover,according to Dr Sam Kim of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and his co-researchers in a recently published study. The researchers show that mentoring helps less experienced employees to adapt to the organisation and cope with work-related stress. High quality mentoring, note the researchers, may be an "effective human resource strategy" for tackling various job-related issues in the hotel sector.
Every Milestone is a Big Step – Cosmopolitan Hotel Hong Kong Receives 2015 Outstanding Hotel Partner Award
Cosmopolitan Hotel, Hong Kong is more than happy to share the great news of its achievement in receiving 2015 Outstanding Hotel Partner Award on May 22, 2016. Being a contemporary 4-star hotel that brings beyond thoughtful services and accommodation, this is definitely a big motivator for Cosmopolitan to continue striving for top performances.