With deployment of its Mobile Key front-desk bypass solution well underway at hotels
around the world, and its OKIDOKEYS solution now released into the residential market,
OpenWays is hiring more talent. To apprise properties, managers, owners and brands
on the mobile-strategy enhancement capabilities of Mobile Key — a technology that
enables travelers to use any of the 6.8 billion cell phones or smartphones worldwide as
a mobile room key — OpenWays Founder and CEO Pascal Metivier has hired 30-year
hospitality industry veteran and hotel technology advocate Peter Klebanoff as Senior
Vice President, Business Development.
Prior to joining OpenWays, Klebanoff spent 16 years with LodgeNet Interactive Corp.
(SONIFI Solutions) where he played numerous executive roles and developed a
customer-satisfaction index program to help measure and improve hotel satisfaction,
including ways to speed check-out. On the hotel operations side, Klebanoff played front
office and housekeeping roles for Holiday Inn, Ramada, Sheraton and Marriott (where
he went through their management training program as well). He holds a Bachelor’s of
Science degree in hotel management from the University of Massachusetts and
received executive education at the University of Minnesota, Carlson School of
Business. He has numerous professional affiliations, and served on the American Hotel
& Lodging Association E-Business Committee and Tradeshow Task Force. Klebanoff is a
published author, contributing several articles for hotel and security trade publications.