Using Hôtel de Paris Monte-Carlo as a case study, the piece argues that heritage hotels compete not on amenities alone but on their ability to turn history, location, and culture into a distinctive, irreplicable guest identity.
Hotel Métropole Monte-Carlo is pleased to announce the return of Jean-Claude Messant as General Manager, taking over from Luca Virgilio. Mr. Virgilio was appointed General Manager in November 2008, shortly after Mr. Messant had left his position to head the Hotel de Crillon in Paris. Jean-Claude Messant will commence his position full time at the Métropole Monte-Carlo from the end of January 2010. Mr. Messant had orchestrated, in 2004, the opening of the Hotel Métropole Monte-Carlo, following a major renovation programme in conjunction with Joel Robuchon, Jacques Garcia, Beatrice Ardisson and Susan Harmsworth, founder of ESPA. During his seven years managing one of the Principality’s finest hotels, Mr Messant succeeded in taking the Métropole Monte-Carlo to the rank of one of the best hotels in the world.