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David Kirken has been appointed as General Manager at Arizona Biltmore, A Waldorf Astoria Resort

He comes to the position with intimate knowledge and insight into the resort’s day-to-day operations, previously having served for three years as the resort manager at La Quinta Resort & Club® and PGA WEST®, a Waldorf Astoria resort property, located in La Quinta, California. As part of his contributions to the resort, he developed strategies and executed processes that continue to improve employee and customer loyalty, maximizing profitability and growing market share for this luxury property.He began his career in luxury hospitality in 1997 as the assistant front office manager of The Manele Bay Hotel in Lana’i, Hawaii. Since that time, he has held management positions with luxury hotel and resort brands including Loews Hotels and Ritz-Carlton.

Debbie Cotton has been named Interim Director at The Phoenix Convention Center

Ms. Cotton brings over eight years of executive management experience from her previous position as Phoenix Public Transit Director where she oversaw operations of an extensive multimodal bus system providing more than 16 million miles of service annually. She managed a team of 126 employees and an annual operating budget of $242 million in a department that oversees the largest transit system in Arizona. During her tenure, Ms. Cotton expanded public transit services for customers and collaborated with regional partners to successfully launch the city’s first light rail line in December of 2008.

George K. McGann has been named Vice President, Managing Director and General Manager at The Wigwam

Pyramid Resort Group has named George K. McGann as Vice President, Managing Director and General Manager of The Wigwam, the 331-room iconic independent Phoenix area resort that dates to 1918. With more than 30 years of experience in the hospitality industry, McGann brings unique insight and dynamic leadership to his new role with The Wigwam.

John Braun has been appointed as Director of Food & Beverage at The Arizona Biltmore

The Arizona Biltmore has named veteran hospitality food and beverage executive John E. Braun, who has 24 years of hotel experience, the historic resort’s director of food and beverage. Braun comes to the Arizona Biltmore from the Hyatt Regency Cambridge, Massachusetts, where he was executive assistant manager/director of food & beverage for seven years. Previously, he held the same position for three years at the Hyatt Harborside in Boston. During the 1990s in New York, he served as the director of food & beverage operations at the Novotel, Park Central Hotel and Sheraton New York.

Alex Moro has been named Director of Sales at the Arizona Biltmore, a Waldorf Astoria Hotel

The Arizona Biltmore has named Alex Moro, who has 18 years of hospitality sales experience including 11 years with the Biltmore, the director of sales. In his new position, Moro is responsible for overseeing and expanding the Arizona Biltmore’s meetings and events business, as well as assisting in all areas of sales in conjunction with Director of Sales & Marketing Stephanie Hinckley. “Alex is a manager who empowers others to succeed,” said Hinckley. “He looks to surround himself with talented and capable people, then provides the environment and motivation to help them excel.” He joined the sales team at the Arizona Biltmore in 1999 as a national sales manager and later was promoted to associate director of sales. Over his 11 years in sales with the Arizona Biltmore, he has played a key role in the development and implementation of strategic business plans that led to substantial revenue and profit growth. Prior to the Biltmore, he had seven years of national sales experience with Wyndham Hotels & Resorts.