A passionate Australian hotelier, Craig has worked at several reputable hotels in Australia and New Zealand, including Pullman Cairns International, Citigate Central Sydney, Sebel Parramatta, Carlton Crest Hotel Sydney and Centra Auckland Hotel. He brings to his first role in Asia an impressive resume with over 25 years of experience spanning general management, food & beverage, sales as well as conferences and events.
Bastien TOUZEAU ESSEC IMHI 2012 has been promoted to Director Revenue Management Alila Hotels & Resorts Singapore, where he started as Assistant Development Manager in 2013. Upon graduation Bastien started his career as Revenue Management Analyst for Marina Bay Sands in Singapore.
Wyndham Vacation Resorts Asia Pacific today announced the appointment of Shin Siow to the position of Vice President Legal Asia Pacific to be based in Singapore.
Pan Pacific Singapore is pleased to announce the appointment of Ms Annie Choy as Director, Marketing Communications. In this role, Annie will be leading her team in managing the Media Relations, Marketing, Advertising, Promotions and the Pan Pacific Privileges loyalty dining program of the flagship 790-room hotel.
Madeleine Clow, General Manager of Club Med – Australia & New Zealand announces today some changes in the commercial organisation for Pacific.
Louise Daley has been named Executive Vice President & Chief Financial Officer AccorHotels Asia Pacific. Having worked at AccorHotels for 25 years in senior executive roles and as the company’s representative on joint venture businesses, Louise was previously CEO for Accor Plus, the group’s loyalty subscription program in Asia Pacific. Under Louise’s leadership, Accor Plus grew to 45 sales offices in 11 countries and membership expanded more than 30%.
Richard Ong has been appointed general manager of the Orchard Hotel Singapore. A seasoned hotelier, Ong joins the Millennium and Copthorne property with 30 years’ experience in Singapore, the US, Cambodia, Australia, China and Japan. He joined M&C last year as general manager of operations for Asia.
Gaynor has been with Accor Hotels for 15 years and was most recently Director of Communications - Asia Pacific.
Bachir SANHAJI (ESSEC IMHI 2011) has been promoted to Cluster Director of Revenue Sofitel Luxury Hotels Asia Pacific (Sofitel So Singapore / The Singapore Resort & Spa Sentosa). Bachir started with Accor as Revenue Manager, then as Revenue Manager multi properties in Paris area. Prior and duyring its MBA at ESSEC Bachir was already speciliazing in Revenue Management.
Rachel HOWARD (ESSEC IMHI 2011) has joined Hilton Singapore. She is responsible for the overall management of the Hilton HHonors loyalty program in Asia Pacific, with a specific focus on building the awareness, engagement and advocacy for the brand portfolio across the Asia Pacific markets, increasing active loyalty program membership and driving incremental revenues for both rooms and F&B revenue. Prior to that Rachel was Corporate Head of Brand Management & Services Tauzia Hotel Management based in Jakarta, Indonesia. She joined Tauzia upon graduation.
Holiday Inn Singapore Atrium welcomes Shreyas Ladde as the new Director of Revenue Management, who will play a pertinent role in driving profit maximization and business growth for the Hotel. Prior to joining Holiday Inn® Singapore Atrium, Shreyas was the Revenue Manager at Crowne Plaza® West Hanoi, where he was instrumental in achieving the RGI and RevPar targets of the hotel in 2014. In his spare time he enjoys travelling and outdoor sports. "With Singapore celebrating its SG50 milestone this year and the hotel its10th anniversary, the refurbishment programme at Holiday Inn Singapore Atrium is timely in supporting the Tourism 2015 roadmap of expecting 17 million* visitor arrivals this year. We are absolutely excited to have Roxanne and Shreyas on board, and along with their extensive experience in the hospitality industry, we are confident in achieving the next level of success for our hotel,” said Tuncay Bockin, General Manager.
Roxanne Markovina has recently been appointed as the new Director of Sales and Marketing at Holiday Inn Singapore Atrium. A passionate hotelier, Roxanne started her career in the hospitality industry as a corporate management trainee with InterContinental Hotels Group. Her 14 years of experience in the hospitality industry has brought her to various well-known establishments in London and Australia. Most recently, she was the Director of Sales and Marketing at Andaz Liverpool Street London (A concept by Hyatt). Roxanne focuses on driving the success of the hotel’s sales, marketing and public relations strategies and will work closely with the team to bring the renovated hotel to the next level. One with an active lifestyle, she enjoys travelling, sports, and fitness during her spare time.
wholly-owned serviced residence business unit, The Ascott Limited (Ascott), is set to embrace the Internet of Things technology to design a next-generation serviced residence that will offer guests a seamless smart living experience. The technology will enable guests to control and manage devices within the serviced residence through a single application which connects personal and home devices — from refrigerators and washing machines to smart TVs, smartphones and even wearable devices — through an integrated platform and server.
Hilton Worldwide has named Joanna Ong as Vice President of Corporate Communications in Asia Pacific. Based in Singapore, Joanna will oversee internal and external communications strategies for Hilton Worldwide and its portfolio of brands in Asia Pacific. In this capacity, she will lead corporate and brand communications for the region.
Based in TripAdvisor’s regional Asia Pacific headquarters in Singapore, Irene is responsible for formulating business strategies in key verticals for TripAdvisor Display Advertising as well as managing key client relations to help them improve their understanding and utilisation of TripAdvisor offerings.
Distribution - The distribution landscape is always evolving and 2015 has started with a bang, or two! With the consolidation of the big brand OTA’s along with the emerging new channels, there is a lot for the revenue manager to think about. Things are developing so quickly that it is difficult to see how to adapt and select the right opportunities. The most successful hoteliers are adapting their distribution strategy in order to optimise revenue and profit from the different channels. If you’re not changing your distribution strategy this year, you might be falling behind; don’t expect the same results from a vastly different landscape.
Marriott International Inc. has appointed Rajeev Menon as the Chief Operations Officer (COO) for Marriott International in South East Asia & Pacific. In his new role, Menon will be based in Singapore and will be a key member of the continent’s senior leadership team and will function as the operational business leader for the region. He will also help drive key initiatives and ensure implementation of brand discipline programmes, as per a release.
In this new role, Rex will be responsible for leading the Sales and Marketing teams to drive performance and deliver exceptional results for the 6 hotels across four brands in Singapore, including InterContinental Singapore, Crowne Plaza Changi Airport, Holiday Inn Singapore Atrium, Holiday Inn Singapore Orchard City Centre, Holiday Inn Express Singapore Clarke Quay and Holiday Inn Express Singapore Orchard Road. With over 16 years of valuable experience helming sales, marketing and revenue functions in the hospitality industry, namely The Ritz-Carlton, Millenia Singapore, The Ritz-Carlton, Sanya and Shangri-La Hotel, Singapore, Rex joined InterContinental Singapore as Director of Sales & Marketing in December 2013.
Alexander Kandalaft started his hospitality career with The Westin Copley Place, Boston in 2000 as a Food & Beverage Management Trainee and held many progressive roles during his tenure from Service Express Supervisor to Assistant Food & Beverage Manager, Assistant Guest Services Manager and Front Desk Manager. He held the latter position until he moved on to join the opening team of The Westin Boston Waterfront as Service Express Manager (Food & Beverage/Guest Services), successfully contributing to the launch of the luxury convention hotel in 2006. Subsequently, Alexander held key positions with Starwood Hotels and Resorts including Complex Director of Front Office at Sheraton San Diego Hotel & Marina, and Senior Rooms Manager at Sheraton Boston Hotel. Prior to pursuing his career with Swissôtel Merchant Court, Singapore, Alexander was the Director of Rooms at Fairmont Battery Wharf, now known as Battery Wharf Hotel, Boston Waterfront. In his new role as Executive Assistant Manager – Rooms at Swissôtel Merchant Court, he will be assisting the General Manager, Rainer Tenius, in leading the daily operations of the hotel and be responsible for the leadership and management of the Rooms and Spa Divisions. Alexander who is fluent in English and French, holds a Bachelor of Science in Hospitality Administration, Minor in Music, from Boston University, Massachusetts, United States.
After a year at the helm of PARKROYAL on Pickering where he led the property to achieve all-round commendable performance and win the "Best New Business Hotel" title at the prestigious 2014 Business Traveller Asia-Pacific awards, Gino Tan moves on to become General Manager of Pan Pacific Singapore.