Douglas Brennan has been appointed as General Manager at The Sheraton Gateway Hotel in Toronto International Airport
Beginning this month, Douglas Brennan will be the General Manager at the Sheraton Gateway Hotel in Toronto International Airport.
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Shane Downey has been appointed as Hotel Manager at The Sheraton Centre Toronto Hotel
Shane joins The Sheraton Centre from The Marriott Marquis in Doha, Qatar where he has been the Director of Food and Beverage since October 2012. During his time in Qatar he was responsible for the entire Food and Beverage Operation that included Culinary, Events and 11 of Qatar's top performing Restaurants and Bars, having all been nominated for over 75 culinary and service awards under his leadership. Shane brings a vast amount of operations experience in all disciplines to the team; he has held many senior roles globally spanning over 15 years. He has worked on 3 Continents during his time in hospitality that include Europe, The Middle East and North America.
Four Seasons Launches First Pop Down
With all eyes on Toronto during the city's annual film festival, Four Seasons Hotels and Resorts staged a surprise four-day experience highlighted by a one-night only celebration of artistry and imagination in the heart of the city.
WITHorg Set to Play a Role in Advancing Workplace Equality in Tourism and Hospitality Industry
With only two weeks left before its inaugural launch on September 18th, the Women in Tourism and Hospitality (WITHOrg.com) conference is set to empower, inspire and motivate change for female leaders.
Women in Tourism and Hospitality Announces Speaker Lineup for Inaugural Conference in Toronto
Women in Tourism and Hospitality (WITHOrg.com), an organization dedicated to the advancement of women in the tourism and hospitality industries, today announced the program lineup for its upcoming inaugural conference taking place in Toronto on Sept. 18, 2017, at the Park Hyatt Hotel.
Canadian Lodging Outlook Quarterly 2017-Q2
HVS and STR are pleased to provide you with the quarterly report of the Canadian Lodging Outlook. Each report includes occupancy (occ), average daily rate (ADR), and revenue per available room (RevPAR) for six major markets.
STR: Canada hotel performance for Q2 2017
Canada's hotel industry reported positive year-over-year results in the three key performance metrics during the second quarter of 2017, according to data from STR. Compared with Q2 2016:
Local Measure Helps Canada’s Group Germain Hotels Double Guest Interaction, Personalize Service, And Cut Response Rates During Stays
Social Intelligence provider Local Measure has helped one of Canada's premier luxury hotel groups double guest interaction during their stays on property and cut response times by more than 80% in less than six months, through the company's proprietary social intelligence platform.
Jean-Philip Dupré has been appointed as General Manager at Alt Hotel Ottawa
Jean Philip Dupré has been named General Manager of Alt Hotel Ottawa. He joined Group Germain Hotels in 2015 as director of Housekeeping at Alt Hotel Winnipeg and has since held positions as director of Rooms, Alt Hotel Winnipeg; director of Operations, Alt Hotel Ottawa; and Business Development manager at Alt Hotel Winnipeg. Upon taking the helm of Alt Hotel Ottawa in April, the 27-year-old became Group Germain’s youngest General Manager.
Julie Brisebois has been appointed as General Manager at Alt Hotel Montreal
Julie Brisebois has stepped into the role of general manager at Alt Hotel Montreal. She began her career at Le Germain Hotel Montreal before taking over as GM of Alt Hotel Quartier DIX30 in Brossard, Que. and then as GM of Alt Hotel Montreal when the hotel opened its doors in 2014. In 2016, Ms Brisebois set out to Ottawa in order to manage the opening of the brand new Alt Hotel, ensuring the general management was in good hands.
Canadian Hotel Development on the Rise
Canada's total construction pipeline shows a 7 percent spike in hotel project development year-over-year (YOY), according to Lodging Econometrics (LE). The Canadian pipeline currently comprises 214 projects and 28,299 guestrooms.
Kimpton Announces Plans for Toronto
Kimpton Hotels & Restaurants announced today a four-star Kimpton hotel in the high-end neighborhood of Bloor-Yorkville in Toronto, slated to open in mid-2018. Amid Bloor-Yorkville"s luxury retail and cultural destinations, the Kimpton will offer access to the energy and activity of one of the city"s most exciting epicenters, right at the intersection of Bloor and St. George Streets.
TELUS to launch National Hospitality Wi-Fi for hotels across Canada
The need for hotel guests to be connected has never been greater than it is now – and it will only continue to increase. Data consumption is expected to double by 2020, and JD Power and hotels.com surveys from 2013 to 2015 report that higher performance Wi-Fi is noted as the most-desired amenity at a hotel. In fact, guest satisfaction drops 6.5 per cent when asked to pay for basic Wi-Fi, while 80 per cent of guests said they won't return after a bad technology experience.
Trump hotel in Toronto switching to St. Regis brand - travelweekly.com
The Trump International Hotel and Tower Toronto will be rebranded as a St. Regis. The hotel's owner bought out Trump Hotels' management contract and sold the 261-room hotel this week. InnVest Hotels LP bought the 65-story property from JCF Capital for an undisclosed and will temporarily rebrand the property as the Adelaide Hotel Toronto while the property undergoes a renovation. Once the upgrades are completed, the property will be renamed the St. Regis Toronto.
How in-room TV you can bring more guests to your hotel
Despite the increased entertainment options customers have through technology, television is still a primary entertainment technology during a hotel stay. The 2017 Travel Intentions Survey from The Hotel Association of Canada found that 53 per cent of travellers rated premium HD TV services as important to their hotel stay. Clearly guests see the importance of quality in-room TV and hold high expectations for the hotel they choose to provide a quality product.
Canada’s vacation rental market now accessible to more property owners as CanadaStays partners with SiteMinder
CanadaStays today announces it has partnered with the global hotel industry's leading cloud platform, SiteMinder, to provide more property owners access to Canada's vacation rental market. The partnership sees CanadaStays integrated as one of the more than 350 distribution channels available to SiteMinder's 26,000 customers that are looking for greater visibility online through the world's top accommodation booking sites.
Dispelling common myths about hotel Wi-Fi
Wi-Fi has become one of the most commonly used pieces of technology in our society. Simply count the number of times you or those around you ask "what's the Wi-Fi password?" at any restaurant, coffee shop or shopping mall. Travelling and staying at hotels is no different, however, there is a common misconception that all Wi-Fi is created equal. Hotels cannot rest on this assumption and risk losing valuable guests and revenue. Check out some additional myths about Wi-Fi and make sure your hotel has the best possible solution in place.
Meet Avvio at HITEC Toronto
Avvio's VP of Sales and Marketing, Rich Tuckwell, is exhibiting at the HITEC Toronto on 26 - 29 June.
ASSA ABLOY Hospitality Upgrades Guestroom Security at Renaissance Toronto Downtown Hotel with Advanced RFID Solutions
ASSA ABLOY Hospitality today announces the successful upgrade and implementation of its VingCard Classic RFID door locks at the Renaissance Toronto Downtown Hotel, a sophisticated hotel accommodation situated inside the Rogers Centre, home of the Toronto Blue Jays. By upgrading its previous ASSA ABLOY Hospitality-based room access platform to include VingCard Classic RFID door locks along with the Visionline locking solution, the property ensures against the latest security threats while offering state of the art convenience.
David Chestler has been appointed as SVP Business Development at Kognitiv Corporation
Kognitiv Corporation is proud to announce that David Chestler, a well-recognized hospitality and travel executive with more than 28 years in the industry has joined their global management team. Prior to joining Kognitiv Corporation, he held senior positions at Pegasus Solutions (Utell), BirchStreet Systems, RateGain, Sceptre Hospitality Resources (SHR) and most recently SiteMinder.